Medical Secretaty

Job summary

Cygnet Group are looking for a friendly, professional Ward Clerk with a passion for making a difference to others to join our team at Cygnet Hospital Oldbury. Youll be working 40 Hours per week (Monday to Friday, 08:00 am to 04:00 pm) at Cygnet Hospital Oldbury, helping ensure the smooth and safe management of our care. The Service: Cygnet Hospital Oldbury is our state-of-the-art PICU & Acute hospital for women, in the West Midlands. The service has two wards, a 12-bed PICU ward and a 15-bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment. Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services. Referrals can come to us from all areas, including other acute services and prison services.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Details

• Date posted: 25 August 2026
• Pay scheme: Other
• Salary: £29,110 to £29,110 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: VP65593171
• Job locations: Oldbury, B68 9AG, United Kingdom

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group are looking for a friendly, professional Ward Clerk with a passion for making a difference to others to join our team at Cygnet Hospital Oldbury.

Youll be working40 Hours per week (Monday to Friday, 08:00 am to 04:00 pm)atCygnet Hospital Oldbury, helping ensure the smooth and safe management of our care.

The Service:

Cygnet Hospital Oldbury is our state-of-the-art PICU & Acute hospital for women, in the West Midlands.

The service has two wards, a 12-bed PICU ward and a 15-bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.

Referrals can come to us from all areas, including other acute services and prison services.

Why Cygnet? Well offer you

• Salary: £29,110 Per Year
• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• Employ ee discount savings
• Health Cash Plan
• Subsidised meals on duty

Your Day-to-Day...

• Maintain Medical Records in accordance with The Management of Records protocol including auditing of records, providing support and involvement in the development of Multi-disciplinary record management within hard copies and electronically.
• Handle and keep appropriate records of calls and queries, in consultation with the clinical team from current patients, their relatives and carers, ensuring confidentiality is respected at all times.
• Liaise with the Clinical and Medical areas to ensure discharge documentation has been received and shared with external sources.
• Set up and maintain computerised system ensuring information relating to meetings and key people available.
• Co-ordinate the process for CPA, Ward round and professional meetings. Inviting externals, minute taking, arranging the meeting, sending out correspondence, adding information to pink notes.
• Communicating with internal / external Stakeholders.
• Attend and minute take for Ward meetings including CIG, team meeting and Community meeting.
• Undertake any reasonable request from Senior Management, Medical, Clinical and Administration Team.
• Prepare agendas and minute take Hospital-wide meetings.

We are looking for someone who is...

• Service-oriented, with Medical Secretary experience & knowledge of mental health
• Flexible, adaptable, organised & responsible
• An excellent typist, preferably to RSA 2 level & with audio transcription skills
• Calm under pressure & able to work independently & as part of a team
• A strong written & verbal communicator with excellent interpersonal skills
• Highly proficient in Microsoft Office programs, including E xcel, Word and databases.

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

What next?

If you care about making a difference we want to talk to you.

Click the button to apply