Job overview
We currently have 2 posts available; 1 x full time position and 1 x WTE 0.4 (2 days per week).
To perform laboratory reception duties including: checking sample quality, ensuring that appropriate samples are received for the tests requested, assigning laboratory numbers to samples and entering requests into the laboratory computer system. In addition the post includes answering telephone and personal enquiries, filing, sending out printed reports and issuing stocks to service users, obtaining blood from patients, daily maintenance tasks, some laboratory testing and running the pre-analytics analyser.
The post holder will be need to be available to support the 24/7 service as required.
Main duties of the job
- Receiving, sorting, numbering and pre-analytical preparation of potentially infectious clinical specimens.
- Ensuring that the correct samples are received and the correct test codes are accurately assigned.
- To answer and make enquiries to/from wards, departments and GP surgeries. Communicate effectively and professionally with other laboratory staff, hospital staff and other service users,
- To maintain confidentiality at all times. This will involve dealing with confidential and sensitive patient information.
- To perform receptionist duties dealing with patients, visitors and other hospital staff.
- To perform simple analytical processes under the supervision of qualified staff, including near patient testing.
- Participate in the effective running of the department, including performing tasks required by the line manager and appropriate to grade, ensuring that the quality of work performed is of the highest standard and that work is performed in a timely manner.
- Ensure that all tasks are performed in accordance with current policies, all relevant regulatory requirements and with due regard to underpinning scientific principles. To ensure that laboratory quality procedures are followed.
- To assist in the safe disposal of used specimens and waste products.
Detailed job description and main responsibilities
To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy.
Person specification
Experience
Essential
- Previous use of IT systems
Desirable
- Previous administrative or customer service experience
Education & Qualifications
Essential
- Good numeracy and literacy skills as demonstrated by a minimum GCSE grade C in English and Mathematics or equivalent qualifications
Desirable
- GCSE or equivalent in at least one science subject
Skills, Knowledge & Abilities
Essential
- Ability to work under pressure to a high degree of accuracy.
- Ability to follow standard operating procedures and to work to or exceed minimum performance standards
- Good written and verbal communication skills at all levels, including with patients, relatives and fellow healthcare professionals.
- Ability to work with limited supervision
- Good general computer literacy. Ability to input and extract information from I.T systems.
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Applying for this NHS job
This advert is for Medical Laboratory Assistant - Blood Sciences with Wye Valley NHS Trust in Hereford, Midlands, England. It is listed as a Band 2 Healthcare support worker role. The advertised salary is £25,272 pa pro rata. The contract type is Permanent. The application deadline is 26 Jul 2026.
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