Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
4 listedRequirements the employer expects applicants to meet.
- Qualifications
Educated to NVQ Level 3 or above, or equivalent level working experience.
- Experience and Knowledge
Previous experience of working in a secretarial or administrative role
- Experience and Knowledge
Previous experience of working in a customer or patient focussed role
- Experience and Knowledge
Demonstrable experience of using Microsoft Word, Excel, Databases and PowerPoint.
Desirable
2 listedAdditional qualities the employer would prefer.
- Experience and Knowledge
Experience of working in the NHS
- Experience and Knowledge
Knowledge of the Statutory Medical Examiner System
Job overview
The Medical Examiner Service are seeking to recruit a motivated and efficient Administration Assistant to our team who has a resilient but compassionate nature.
The post holder will provide administrative support to the Medical Examiner team to assist in ensuring that Medical Certificates of Cause of Death for community deaths are issued in line with, departmental, regional and national policy. Working closely with and supporting both the Medical Examiner Officers and Medical Examiners you will gain an understanding of patient journeys within the health system and help to support those who are bereaved due to the death of a relative in the community.
Main duties of the job
- To support the Medical Examiner Officers and Medical Examiners with the administrative duties that come with reviewing a death.
- By preparing and processing Medical Examiner documentation, scanning medical certificates to the registrar and necessary documents to and from the Coroner's Service.
- To support the bereaved by taking their phone enquiries and informing them of the Medical Examiner service and what support they will be receiving from the team.
- Ensuring all relatives are sent a bereavement pack with supportive literature.
- To liaise with medical staff at all levels to ensure completion of the medical certificate of cause of death and cremation papers in a timely manner.
- To input and maintain comprehensive data on all the deaths reviewed by our service using Microsoft Excel spreadsheets.
- To provide administrative support to the Medical Examiner Officers with the running of the office environment.
- To liaise with external providers (GP practices, community hospitals, Hospice, Coroner Service) to ensure accurate MCCDs and fully completed referrals are sent to the service so that prompt medical examiner review can go ahead and completion of the death certificate. Where there is an issue with the MCCD or ME referral, to raise this with the appropriate stakeholder and chase up any amendments required.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled job description.
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Applying for this NHS job
This advert is for Medical Examiner Service Administration Assistant with Shrewsbury and Telford Hospital NHS Trust in Shrewsbury, England. It is listed as a Band 2 Administrative assistant role. The advertised salary is £25,272 per annum/pro rata. The contract type is Fixed term: 12 months (due to short term funding). The application deadline is 18 Sep 2026.
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