Job overview
A vacancy has arisen for a full-time B5 Medical Assistant trainee to join the North Cumbria In-Patients Service at Carleton Clinic, Carlisle, Cumbria.
We are looking for applicants for this post to work alongside an allocated Consultant and the ward's medical team to support them in their management of the patient pathway, ensuring all necessary information and resources are available in a timely manner, and that administrative information flows without repetition or delay.
The successful candidate will be required to undertake academic and hands on training.
Main duties of the job
The post holder will:
- capture and manage patient information live (during appointments or meetings) on the relevant IT systems
- prepare clinical documentation including Mental Health Act documentation under the supervision of the responsible clinician in line with Trust policy
- work directly with patients using rating scales, assessing treatments and other inventions
- work with patients with a focus on enabling recovery
- provide data and information to improve, inform and support delivery of care
The post holder will be able to demonstrate excellent communication skills and should be able to work well within a team
The post holder will be educated to a degree level in relevant subject or equivalent level of experience working at a similar level in specialist area and have an understanding of the Mental Health Act
The post holder is required to have Word Processing skills at Level 3 (or equivalent), and a working knowledge of Microsoft packages and patient information systems (RIO). An audio typing qualification or demonstrable equivalent experience and note taking skills are desirable
Detailed job description and main responsibilities
Please find attached job description for full details.
Advertising date : 16th June 2026
Closing date : 30th June 2026
We welcome your application.
Person specification
Skills and Competencies
Essential
- Communication on complex information and administrative matters, requiring interpersonal and oral/written communication skills
- Ability to communicate effectively and compassionately with Service Users and carers
- Ability to work on own initiative and organise own work load, with minimal supervision, working to tight and often challenging time scales
Desirable
- Ability to draft reports and collate data
Knowledge and Experience
Essential
- Knowledge of administrative procedures, project management or information analysis
Desirable
- Basic knowledge of quality management and improvement
Education and Qualification
Essential
- Education to a degree level in relevant subject or equivalent level of experience or skills working at a similar level in specialist area with evidence of required competencies achieved
- Word Processing skills at Level 3 (e.g. /RSA Lev 3 or the equivalent
Desirable
- Qualifications (s) in relevant subjects plus relevant experience)
- Audio Typing qualification or demonstrable equivalent experience
- Note taking skills.
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Applying for this NHS job
This advert is for Medical Assistant with Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust in Newcastle Upon Tyne, North East and Yorkshire, England. It is listed as a Band 5 Healthcare support worker role. The advertised salary is £32,073 - £39,043 per annum. The contract type is Permanent. The application deadline is 30 Jun 2026.
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