Matron - Medicine - NWAFT

Job overview

Matron - Medicine Division

We are seeking an inspirational and highly visible Matron to provide professional, clinical and operational leadership across the Medicine Division at North West Anglia NHS Foundation Trust.

This is a pivotal leadership role focused on delivering exceptional patient care, improving patient experience, and ensuring the highest standards of quality, safety and compassion across our medical wards and outpatient services. As a senior clinical leader, you will be highly visible and accessible to patients, families and staff, leading by example and fostering a culture of excellence, accountability and continuous improvement.

Working closely with the Divisional leadership team, Chief Nurse and Corporate Nursing Team, you will drive quality initiatives, support the achievement of Trust objectives, and ensure effective capacity and patient flow throughout the division.

Main duties of the job

• Clinical Leadership: Provides expert guidance, supports clinical decision‑making, and ensures consistent, evidence‑based practice across acute areas.
• Quality & Safety Oversight: Monitors standards of care, leads audits, oversees infection prevention, and ensures compliance with regulatory requirements.
• Incident & Risk Management: Leads or supports incident investigations, ensures learning is embedded, and monitors emerging risks or themes.
• Patient Experience: Ensures compassionate, high‑quality care, responds to concerns, and drives improvements in patient satisfaction
• Service Improvement: Supports quality improvement initiatives, supports accreditation programmes, and drives innovation across acute services.

Detailed job description and main responsibilities

Key Responsibilities

• Provide visible, compassionate and professional leadership across medical wards and outpatient departments.
• Promote and maintain the highest standards of patient-centred care, ensuring patients are treated with dignity, respect and compassion.
• Drive improvements in patient experience, quality, safety and clinical outcomes.
• Ensure compliance with CQC Fundamental Standards, infection prevention and control requirements, and Trust policies.
• Lead initiatives to improve patient flow, reduce delays in care and support effective capacity management.
• Maintain clean, safe and welcoming care environments.
• Influence practice through clinical leadership, governance, education, research, audit and quality improvement activities.
• Support, develop and empower nursing teams to deliver excellence in care.
• Provide line management and professional leadership to designated Ward Sisters and Clinic Nurse Leads, where required.
• Participate in the Trust's Late Matron and On-Call Management rotas.

About You

You will be an experienced senior nurse leader with a strong clinical background, a passion for delivering outstanding patient care, and the ability to inspire and motivate teams. You will demonstrate excellent leadership, communication and operational management skills, with a proven track record of driving quality improvement and delivering positive outcomes for patients and staff.

This is an exciting opportunity for an ambitious and compassionate nursing leader to make a significant impact on patient care and the future development of services across the Trust.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.