Maternity Support Worker

Job overview

🌟 Would you like to work in a developing and progressive team, committed to high-quality care, offering choice to women and families, and embracing change within our Maternity Services? 🤱✨

We are looking for an enthusiastic and motivated individual 💪😊 with excellent interpersonal skills 🤝, willing to work flexibly within the Maternity Delivery Suite setting 🏥.

Your Responsibilities:

• Provide personalised care under the guidance of midwives and the delivery suite coordinator 🩺👩‍⚕️.
• Assist with: Personal hygiene & toileting 🚿🚻 Continence aids & catheter care 💉 Measuring output & specimen collection 🧪 Moving, handling & mobility support ♿📦 Patient positioning & safety 🛌🔒 Monitoring and observing patients 👀📋
• Personal hygiene & toileting 🚿🚻
• Continence aids & catheter care 💉
• Measuring output & specimen collection 🧪
• Moving, handling & mobility support ♿📦
• Patient positioning & safety 🛌🔒
• Monitoring and observing patients 👀📋

You will also support the productive operation of the birth environment 👶 by maintaining a safe, clean, and organized space 🧼🏡.

Why Join Us? If you have a passion for providing high-quality care 💖, come and join our team of like-minded, experienced staff 🤗. Contribute to the excellent service we provide for women, babies, and families 👩‍👧👨‍👩‍👧. We value our staff and prioritize support and job satisfaction 🙌✅.

Main duties of the job

Main duties of the job

• Provide Personalised Care: Deliver high-quality, tailored care 💖 in line with local and national standards 📋.
• Professional Representation: Present a positive image 🌟 of yourself, the team 🤝, and the organisation 🏥.
• Sample Collection: Take patient samples 🧪 (urine, sputum, faeces, MRSA swabs) for testing or dispatch.
• Nutrition Support: Assist patients with nutritional needs 🍽️, following their individual care plans.
• Patient Safety: Maintain safety 🔒 by adhering to health, safety, and security guidelines ✅.
• Care Standards: Support high standards of care 🏆 to enhance patient experience and outcomes.
• Equality in Care: Promote equality 🤲 by respecting and meeting individual needs and choices.
• Clean Environment: Contribute to a safe, clean, and productive care environment 🧼, meeting hygiene standards.
• Effective Communication: Share relevant information 🔄 with Registered Midwives professionally and promptly.
• Continuous Development: Maintain and develop your own skills and competence 📚💪.
• Issue Resolution: Actively address issues and complaints 🛠️ locally, and report outcomes to your line manage

Detailed job description and main responsibilities

• 🌟 Core Responsibilities & Key Expectations 🌟

• Building Relationships & Personalised Care

• Proactively engage with women and their families 🤱 to build positive relationships based on respect, empathy, and sensitivity 💖.
• Provide high-quality, personalised care in line with local and national standards 📋.
• Support the transition to parenthood 🍼, offering guidance and reassurance.

Consent & Communication

• Gain valid consent before providing care 📝 and document it clearly and promptly.
• Recognise and report changes in mother or baby’s condition 🔍, including concerns raised by women or families, to the midwife in charge.
• Communicate effectively with the clinical team 🤝, promoting well-being and positive outcomes for mothers and babies.

Clinical Practice & Safety

• Ensure clinical practice is safe and appropriate at all times 🛡️, performing relevant clinical skills and acting within your competence.
• Maintain a safe, clean, and productive care environment 🧼, adhering to hygiene and infection control standards.
• Manage and prioritise your workload ⏳, responding appropriately to urgent or emergency situations 🚨.

Professional Development & Supervision

• Participate in regular supervision 💬 and appraisals, actively pursuing learning and development opportunities 📚.
• Maintain core and specific competencies as outlined in the HCA Development Pathway ✅.
• Take personal responsibility for completing mandatory training 🎓.

Team Support & Mentoring

• Act as a role model for new staff 🌟, providing support, coaching, and mentoring as needed.
• Foster a supportive environment by assisting in the training and development of colleagues 🤗.

Safeguarding & Confidentiality

• Be aware of safeguarding issues 🔐 and report concerns immediately.
• Maintain strict confidentiality 🛑, adhering to the Data Protection Act, information governance, and Caldicott Principles.

Health, Safety & Risk Management

• Ensure a tidy and safe environment 🧹 by cleaning equipment, reporting faults, and adhering to health and safety policies.
• Report incidents, accidents, or risks promptly ⚠️.

Promoting Equality & Diversity

• Foster equality, diversity, and rights 🌍 by addressing and reporting discriminatory behavior.
• Actively promote inclusivity and respect for all individuals 🙌.

Service Development & Improvement

• Contribute to service development 📈 by participating in audits and quality improvement initiatives.
• Support Trust values by gathering feedback from patients and families 🗣️ and addressing their concerns.

Professional Conduct & Role Modeling

• Maintain a professional image and conduct at all times 👔.
• Ensure personal fitness for work and uphold Trust values in every interaction 💪.

This role requires dedication, compassion, and a commitment to delivering exceptional care. Together, we can support women, babies, and families in achieving the best possible outcomes 🌟👩‍👧