
Job requirements
Essential
5 listedRequirements the employer expects applicants to meet.
- Experience
Experience of reviewing staff rosters, to include an understanding of Business Continuity & Sickness Management with the ability to plan & forecast effectively
- Experience
Substantial supervisory experience covering all aspects of people management and of working to tight deadlines. Managing/prioritising tasks.
- Qualifications
English and Maths GCSE’s level 4 or equivalent level of education along with NVQ level 3 in appropriate subject or relevant experience
- Qualifications
Full Manual UK Driving Licence (maximum of 6 points dependent upon code).
- Qualifications
C1 Category or commitment to attaining a full C1 within 12 months’ commencement of role is mandatory.
Desirable
2 listedAdditional qualities the employer would prefer.
- Qualifications
Completion of RFID/Telematics internal course within 6 months of starting role.
- Qualifications
ECDL pass.
Job overview
MAKE READY SHIFT SUPERVISOR - HARLOW
Have you ever wondered how YOU can make a difference contributing to saving lives every day?
Make Ready are a dedicated and vital support network which assists our front-line clinicians in providing excellent care to people living in the East of England, 365 days/year, 7 days/week, 24 hours/day covering six counties - Beds, Cambs, Essex, Herts, Norfolk, and Suffolk.
This dynamic role has shift pattern covering 12-hr days & nights over 365 days.
Working for Make Ready Services (EEAST) you will also be eligible for the following benefits:
- Pay enhancement for out of hours shift working
- NHS Pension Scheme
- Free parking
- Min of 27 days annual leave + 8 days bank holiday (increases with years of service)
- Occupational Health services incl. a 24hr Employee Assistance Program, mental health & wellbeing, legal & financial services
- Staff support networks
Your role will involve supervising the day to day operations and performance of a Make Ready centre. Our operations are responsible for preparing ambulances for operational duty and to maintain the serviceability of emergency ambulances, equipment and consumables.
The Trust has embarked on a transformation plan to ensure we can meet the challenges of the future by taking delivery of purpose-built ambulances and vehicles, and we have also commissioned the building and upgrading of a large number our Hubs across all six counties that we cover.
Main duties of the job
As well as supervising the running of the team, you will be responsible for assisting the Group Leads in staff training, development and discipline.
Undertaking appraisals, timesheets, sickness interviews and annual leave requests will also be within your remit. You will be required to ensure that your team prepare ambulances to the agreed standard, ready for operational duties.
Arranging of rotas to ensure staffing lines remain at the required levels and liaise with several internal/external contacts to ensure that you are able to respond effectively to changing operational needs, maintaining the availability of vehicles.
You will also ensure accurate records are maintained to record the correct levels of stock and equipment assets are assigned to each vehicle.
You will need to be willing to work shifts, include nights and weekends and be flexible in line with service needs. Good communication skills and a basic understanding of IT is essential along with the ability to work to tight deadlines.
Your role will also involve moving ambulances and vehicles so a UK driving licence with a full C1 is mandatory.
The successful candidate will be able to demonstrate substantial supervisory experience covering all aspects of people management.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply Step 1 - Read the advert and the Job Description and Person Specification (attached) Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
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Applying for this NHS job
This advert is for Make Ready Shift Supervisor - Harlow with East of England Ambulance Service NHS Trust in Melbourn, England. It is listed as a Band 4 Supervisor (discipline unspecified) role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent. The application deadline is 02 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.
