Macular Co-ordinator

Job overview

To coordinate and support the delivery of the UHD Macular Service, working collaboratively within the multidisciplinary team to ensure patients receive timely, high-quality care, effective pathway management, and positive treatment outcomes throughout their macular journey.

Interview: 23rd October

Main duties of the job

To provide comprehensive support and coordination of the Macular Service.

To ensure the smooth running of the sub-speciality, working closely with the consultant, and the macula team.

To adhere to NICE guidelines in the management and delivery of patient pathways.

Detailed job description and main responsibilities

• Liaison directly with patients, staff and visitors on a daily basis requires a high standard of care and commitment. Awareness must be maintained that often patients may be anxious or distressed and must be dealt with the utmost sensitivity and respect.
• Close communication with the Consultants and staff within the service to ensure that clinics run smoothly and are filled
• Manage urgent requirements for patients needed same day appointments/assessments;
• Take accurate information from referrals. and self-referrals from existing ophthalmology patients, to enable clinician to grade referral appropriately.
• Track all follow up patients in the Macular pathway to provide assurance that appointments are within clinically led timelines
• Managing complex queries with timetables and planning, requiring discussion and negotiating with clinicians, using persuasive and communication skills where needed.
• Analyse daily clinic capacity and organise the rebooking of any cancelled clinics slots as appropriate, ensuring any breaches are avoided and ensuring that capacity is used

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.