Job requirements
Essential
15 listedRequirements the employer expects applicants to meet.
- Skills
Excellent administrative, organizational & prioritization skills
- Skills
Demonstrable communication / interpersonal skills
- Skills
High levels of empathy and ability to deal with situations compassionately.
- Skills
Excellent IT skills including word processing, email, spreadsheets, databases and production of materials i.e., posters
- Skills
Ability to work autonomously & within a team effectively
- Skills
Ability to remain calm in stressful/ distressing situations
- Skills
Working knowledge of health & wellbeing issues, the NHS and support services
- Skills
Access to vehicle and full driving licence to travel across sites / community locations
- Skills
Demonstrate an excellent standard of written communication
- Skills
Demonstrable IT skills including Microsoft Word, Excel, PowerPoint
- Qualifications
GCSEs Grade C or above in Maths and English Language / New GCSE Grade 4-9 in Maths and English Language OR Functional Skills Level 2 in Maths and English or Equivalent
- Qualifications
Relevant IT training or equivalent experience
- Knowledge & Experience
Experience of supporting patients / carers, in a healthcare setting within the last 2 years
- Knowledge & Experience
Experience of working / volunteering within an oncology / cancer care environment
- Knowledge & Experience
Working knowledge of health & wellbeing issues, the NHS and support services
Desirable
7 listedAdditional qualities the employer would prefer.
- Skills
Accredited communication skills training
- Skills
Able to present information to groups
- Qualifications
Communication skills training
- Knowledge & Experience
Experience of information provision within a relevant setting
- Knowledge & Experience
Experience of working with volunteers
- Knowledge & Experience
Knowledge of support services within local areas
- Knowledge & Experience
Knowledge of cancer, cancer treatments and cancer pathways
Job overview
An exciting opportunity has arisen to assist the Macmillan Information & Support Service team in developing and delivering the service in Oldham to improve cancer patient and carer experience.
To deliver high-quality, non-clinical cancer information and support to people affected by cancer, within the remit of the role.
Main duties of the job
- Meet with users of the service (e.g. patients/clients, carers, relatives and professionals) to support access to high quality information and support in relation to cancer. This will include assessment of service users’ information and support needs, provision of verbal and written information, supportive listening, action planning and signposting to available services and support.
- Provide supporting information, around topics such as reducing the risk of cancer, healthy living, diagnosis, treatment options, side effects and living with cancer, in the most appropriate format (e.g. written, verbal and others as appropriate).
- Where appropriate, liaise with relevant staff at all levels to address identified issues and/or seek advice on complex issues, directly involving others where necessary, e.g. Deputy Service Manager, Clinical Nurse Specialist etc. and ensuring that situations or enquiries requiring specialist intervention are referred appropriately and in a timely fashion.
- Provide comprehensive administrative and project support to the Service Manager, Deputy Manager, Coordinator and others if required.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Macmillan Cancer Information and Support Assistant with Northern Care Alliance NHS Foundation Trust in Oldham, England. It is listed as a Band 4 Assistant (discipline unspecified) role. The advertised salary is £28,392 - £31,157 per annum / pro rata. The contract type is Permanent. The application deadline is 29 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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