Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
16 listedRequirements the employer expects applicants to meet.
- Experience
Knowledge and experience of handling confidential patient information.
- Experience
Ability to prioritise workload and work to deadlines.
- Experience
Knowledge of medical terminology.
- Experience
Experience in a patient facing role in health and social care.
- Qualifications
NVQ Level 3 in Health and Social Care or equivalent qualification
- Qualifications
Recognised qualifications in literacy and numeracy (minimum GCSE English and Mathematics or equivalent)
- Special Requirements
Ability to deal with non routine and unpredictable workload.
- Special Skills & Knowledge
Organisational and multitasking skills.
- Special Skills & Knowledge
Good computer and keyboard skills. IT skills in excel and word.
- Special Skills & Knowledge
Have attention to detail, ownership and pride in own work.
- Special Skills & Knowledge
Able to work efficiently with minimal supervision.
- Special Skills & Knowledge
Excellent communication skills for dealing with people both internal and external to the Trust.
- Special Skills & Knowledge
Good time keeping and ability to work under pressure.
- Special Skills & Knowledge
Good written communication skills.
- Special Skills & Knowledge
Flexible approach to duties.
- Special Skills & Knowledge
Team player.
Desirable
6 listedAdditional qualities the employer would prefer.
- Experience
Awareness of national and local policies for lung cancer screening guidelines.
- Experience
Understanding of IRMER regulations.
- Qualifications
Respiratory/medicine/oncology knowledge, experience and understanding.
- Qualifications
Care certificate
- Special Skills & Knowledge
Evidence of personal development.
- Special Skills & Knowledge
Experience of using databases and spreadsheets.
Job summary
This is an exciting opportunity to support the new Lung Cancer Screening Programme (LCS) in County Durham. The purpose of the programme is to enable the early detection of lung cancer in order to save lives.
In this role you will manage and complete telephone Lung Health Check clinics. The role is patient-facing and involves contacting patients to complete their Lung Health Check and assess their risk for lung cancer. This involves completing a questionnaire and risk assessment with patients and offering brief smoking sensation advice to current smokers. You will liaise with the nursing team on the outcome of the phone calls, in particular if patients are identified at higher risk of lung cancer and require a low dose CT scan. The job includes planning work schedules, supporting service users and supporting other members in the team to promote an excellent screening service for people taking part in the LCS Programme.
Main duties of the job
To work collaboratively within the LCS team to support administration of the programme on a day to day basis. Ensuring that all documentation is up-to-date, accurate, and available to support decision making, reporting exceptional circumstances when needed.
Calling patients to complete lung health check appointments - completing a questionnaire to determine risk scoring for lung cancer.
Offering brief smoking cessation advice for current smokers and opt-out referrals to SmokeFree County Durham.
Urgently signposting patients to primary care if they have signs & symptoms of lung cancer.
Calling patients to invite them to take part in the programme, booking and rescheduling patient appointments, including CT scan appointments.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
Details
- Date posted: 03 September 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year
- Contract: Permanent
- Working pattern: Full-time, Part-time, Job share
- Reference number: C9439-2627-RP-N115
- Job locations: Chester Le Street Community Hospital, Front Street, CHESTER LE STREET, County Durham, DH3 3AT, United Kingdom
Job responsibilities
The post holder will:
Work as part of a small team developing and rolling out the Lung Cancer Screening Programme to eligible patients across County Durham.
Work autonomously in the absence of the Team Lead and program Manager.
Use own initiative to plan time effectively and prioritize all incoming work on a daily basis, including responding quickly, appropriately and communicating clearly in relation to urgent / important and unpredictable issues ensuring a high quality administrative service.
Contact patients and ask a specific predefined set of questions - documenting answers and outcomes accurately and fully.
Answer patient queries regarding the screening service - this includes handling incoming calls and triaging accordingly.
Offer brief smoking session advice and refer on as appropriate.
Provide a seamless interface for patients, through effective liaison with other Senior Managers, Clinicians & GP practices.
Escalate any concerns raised by patients in line with service specification.
Support the band 6 specialist nurses where required.
Support the management, booking and completion of patient appointments, including telephone Lung Health Checks.
Support the team with collection and collation of data to support and evaluate the service.
Promoting the service within the community and engaging with the general public and answering any queries they may have about the screening service.
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Applying for this NHS job
This advert is for Lung Cancer Screening Care Coordinator with County Durham and Darlington NHS Foundation Trust in Chester Le Street, England. It is listed as a Band 4 Care coordinator role. The advertised salary is £28392.00 to £31157.00. The contract type is Permanent. The application deadline is 24 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (03 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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