Job requirements
Essential
31 listedRequirements the employer expects applicants to meet.
- Knowledge
Knowledge of the local community
- Knowledge
A good broad understanding of mental health challenges
- Knowledge
A good awareness of different models of understanding of mental health
- Knowledge
A good awareness of current issues in policy and practice in mental health
- Knowledge
A good understanding of primary, secondary care and third sector mental health services
- Knowledge
Thorough understanding of co-production and recovery principles
- Knowledge
Thorough understanding of the principles of good customer service
- Knowledge
Thorough understanding of good practice in person-centred client work
- Knowledge
Thorough understanding of equal opportunities with particular emphasis on how it applies to users of mental health services
- Knowledge
An understanding of the principles of good partnership working
- Knowledge
Good level of computer skills with knowledge of Word and Excel and ability to input information, use an email system and produce simple plans/reports
- Experience
Experience of 1:1 client work
- Experience
One year or more experience of working or volunteering in mental health services
- Experience
Experience of partnership/collaborative working and of building relationships across organisations
- Experience
Experience and desire to work with young individuals within the 16 to 25 age group.
- Personal Qualities
Ability to listen, empathise and provide person-centred support in a non-judgemental way
- Personal Qualities
Ability to communicate effectively, both verbally and in writing, with strong interpersonal skills
- Personal Qualities
Ability to take responsibility for key clients
- Personal Qualities
Ability to produce written materials to a high standard, including assessments and minutes of meetings
- Personal Qualities
Ability to communicate constructively and professionally with service users, staff, colleagues and external agencies
- Personal Qualities
Ability to organise, plan and prioritise workload on own initiative
- Personal Qualities
Ability to work flexibly and cooperatively, balancing multiple responsibilities
- Personal Qualities
Ability to handle formal and informal disputes and complaints constructively
- Personal Qualities
Ability to manage your own stress in a busy and demanding environment
- Personal Qualities
Ability to work independently and to utilise support effectively
- Personal Qualities
Ability to work at evenings and weekends, sometimes at short notice, when required to meet work demands
- Personal Qualities
Ability to implement equal opportunities through anti-discriminatory practice
- Personal Qualities
Strengths-based recovery approach to client work and person centred practice
- Personal Qualities
Ability to maintain confidentiality
- Personal Qualities
Ability to demonstrate personal accountability for your work to your manager
- Qualification & Training
Demonstrable commitment to professional and personal development appropriate to the role in order to ensure competency and the execution of best clinical practice.
Desirable
3 listedAdditional qualities the employer would prefer.
- Experience
Experience of working alongside or supervising volunteers
- Experience
Experience of working in a community development context or similar
- Qualification & Training
NVQ level 3 or working towards an equivalent qualification in a relevant subject area or demonstrable equivalent experience.
Job overview
An exciting opportunity has arisen for skilled and enthusiastic 16 to 25 Community Mental Health Link Worker within Hounslow Mental Health Integrated Network Teams (MINT).
We are seeking to recruit individuals with a good understanding of mental illness as well as excellent communication, personal, and customer service skills, who have a passion for wanting to empower and support young individuals with their recovery journey. We are looking for highly motivated, enthusiastic, and caring individuals who can provide the best possible care with patience and compassion to our service users
The community mental health framework for adults and older adults (2019) set out a vision for providing services in local settings that better reflected the needs of the local population. West London NHS Trust is one of a small number of pilot sites and has developed an exciting new Mental Health Integrated Network Teams (MINT) service that offers service users more needs based, episodic interventions integrated with primary care. Link Work will be a key specialism within MINT, overseeing recovery focused interventions that make use of community assets as well as those of the multi-disciplinary team.
Main duties of the job
You will play a vital role in connecting young people who are experiencing a challenge with their mental health with community supports and resources. As a 16 - 25 Community Mental Health Link Worker you will specialise in signposting to and supporting with referrals to identified appropriate community resources, fostering autonomy and promoting independence, building on the individual’s strengths and aiding in gaining skills and confidence in collaboratively identified areas of support, as well as escalating concerns should they arise.
You will be comfortable working both on your own and with others from a range of different backgrounds. You’ll need to be resilient, motivated, and committed to adapt to working in an ever-changing environment.
You will also spend a portion of your time working closely with CAMHS to support young individuals to access vital services in their community and ensure a smooth transition into adult services.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
WhatsApp job alerts
Get instant WhatsApp alerts for Band 4 Worker roles in Southall
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Link Worker with West London NHS Trust in Southall, England. It is listed as a Band 4 Worker role. The advertised salary is £33,262 - £36,027 per annum inclusive of 15% HCAS. The contract type is Permanent. The application deadline is 20 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (07 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.