Job requirements
Essential
19 listedRequirements the employer expects applicants to meet.
- Skills
Excellent communication skills
- Skills
Confidential information management
- Skills
Strong organisational skills
- Skills
IT skills including Outlook, Word, Excel
- Experience
Administrative or office-based role experience
- Experience
Handling telephone and email enquiries
- Experience
Managing workload and prioritising tasks
- Experience
Data entry and record keeping accuracy
- Trust Values
Demonstrate the positive application of the Trust values and behaviours
- Qualifications
NVQ Level 3 in Business Administration or equivalent experience
- Qualifications
Evidence of administrative training or development
- Qualifications
IT competence in Microsoft Office systems
- Personal Attributes
Professional, approachable, empathetic
- Personal Attributes
Strong interpersonal skills
- Personal Attributes
Flexible and adaptable
- Personal Attributes
Attention to detail
- Personal Attributes
Ability to work under pressure
- Personal Attributes
Proactive problem solving
- Personal Attributes
Commitment to equality, diversity and inclusion
Desirable
12 listedAdditional qualities the employer would prefer.
- Skills
Understanding of health and wellbeing services
- Skills
Knowledge of community services/social prescribing
- Skills
Awareness of ICS structures
- Skills
Experience in reporting/performance monitoring
- Experience
Experience in NHS, health, social care or public sector
- Experience
Supporting multidisciplinary teams (MDT)
- Experience
Working with vulnerable or diverse groups
- Experience
Supporting referrals or appointment systems
- Qualifications
GCSE English & Maths (A–C or equivalent)
- Qualifications
Qualification or awareness in health, wellbeing, or public health contexts
- Qualifications
Training in data or clinical systems
- Personal Attributes
Experience engaging diverse communities
Job overview
As a Team Administrator within the Health, Wellbeing and Experience Service, you play a vital role in ensuring that the Lifestyle Coaching offer is running smoothly. This is a part-time role based at our Trust Headquarters in Stafford and co-ordinates with stakeholders across Staffordshire and Stoke-On-Trent and the MPFT workforce geographical area.
In the role you will provide confidential, efficient, and compassionate administrative support to the two Lifestyle Coaches. You will manage employee self-referrals, coordinating appointments, maintaining accurate records and support the service as required.
You will be required to work on your own initiative and demonstrate a willingness to help others and be a key member of the team. You will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post. You will possess excellent interpersonal and communication skills with an ability to deal with highly sensitive and challenging situations.
The role acts as a key interface between employees, Lifestyle Coaches, and Partner Services.
In the role you will be required to utilise a computer for a variety of tasks.
Main duties of the job
- Act as first point of contact for employees, handling enquiries sensitively and professionally.
- Receive, process and manage referrals into the Lifestyle Coaching Service.
- Coordinate appointments, caseloads, and calendars for Lifestyle Coaches.
- Maintain accurate data systems and support reporting and evaluation.
- Facilitate communication between employees, coaches and partner organisations.
- Prepare documentation for coaching sessions including action plans.
- Support MDT coordination including meetings, agendas and minutes.
- Contribute to administrative system improvement and service development.
- Undertake general administrative duties and provide team cover as needed.
- Enables timely access, supports engagement, ensures accurate data capture, and facilitates integrated working across the ICS.
Detailed job description and main responsibilities
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
More detailed information on the role's main responsibilities can be found in the Job Description and Person Specification attached.
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Applying for this NHS job
This advert is for Lifestyle Coaching Service Team Administrator with Midlands Partnership University NHS Foundation Trust in Stafford, England. It is listed as a Band 3 Team administrator role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Fixed term: 12 months (None). The application deadline is 02 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (19 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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