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Job requirements
Essential
13 listedRequirements the employer expects applicants to meet.
- Experience
Recent clerical and administrative experience in a busy team environment
- Experience
Experience of answering telephone calls/emails and dealing confidently with enquiries
- Experience
Experience of working to deadlines
- Personal Attributes
Flexible approach to work
- Personal Attributes
Ability to problem solve on
- Personal Attributes
Willing to participate in further skills and knowledge development consistent with future/changing requirements of role
- Personal Attributes
Ability to work independently and in a team without supervision when required.
- Personal Attributes
Be committed to completing the Level 3 Business Administrator Apprenticeship
- Knowledge and skills
Recent demonstrable experience and knowledge of working with Microsoft Office Applications, including Word, Excel, Email and the Internet
- Knowledge and skills
Able to plan and priorities own workload.
- Knowledge and skills
Understanding of GDPR
- Qualifications and training
To hold GCSEs at grade A-C or 4 to 9 - Maths and English or Level 2 equivalent qualifications (ie: Functional Skills)
- Qualifications and training
To be committed to undertaking & completing a Level 3 in Business Administration Apprenticeship
Desirable
7 listedAdditional qualities the employer would prefer.
- Experience
Evidence of recent of customer service experience
- Experience
Administrative experience
- Experience
Previous Data Experience
- Personal Attributes
Demonstrates current professional development
- Knowledge and skills
Knowledge of routine office processes and procedures
- Knowledge and skills
Ability to apply IT knowledge to work systems and processes, interpret data and make recommendations.
- Qualifications and training
IT Level 2 and above or a Customer Service qualification
Job overview
Level 3 Business Administration Apprenticeship | Full-time
An exciting opportunity has arisen to join Sheffield Children's NHS Foundation Trust as a Level 3 Business Administrator Apprentice.
We have apprenticeship opportunities available across different teams within the Trust, offering valuable experience in a busy NHS environment whilst working towards completing the Level 3 Business Administrator apprenticeship.
You will work alongside experienced colleagues, providing administrative support and contributing to the effective day-to-day running of your team. Depending on your placement, duties may include meeting administration, data analysis & management, maintaining records, preparing information and reports, responding to enquiries from colleagues and a range of stakeholders across the Trust, by face-to-face, email and over the telephone and supporting a range of departmental activities. This is an excellent opportunity for organised, motivated individuals who are keen to develop their administration, communication and organisational skills while gaining valuable experience within a healthcare setting.
To find out more about these roles, we will be holding an online Information Session on Friday 16th October, from 2pm to 3pm. If you would like to attend, please contact anne-marie.lynch2@nhs.net to request the meeting link.
The interview will be run over two days, Interview Workshop: Thursday 12th November and Individual Interviews: Friday 13th November.
Main duties of the job
To use a range of multiple IT packages and digital systems relevant to the department in order to write emails, record and analyse data. For example, Office 365 and Datix (incident and risk management system).
Produce and maintain accurate records and documents including tracker spreadsheets, emails, shared files, reports, minutes from meetings and confidential information in line with the Trust policies and procedures. Makes recommendations for improvements and presents solutions to the team where needed.
To use a range of good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms to meet stakeholder’s needs. Answer questions from inside and outside of the Trust to demonstrate Trust values.
Organise meetings, events, training, room bookings, taking minutes, and the movement of any equipment required. This will include meeting and greeting, facilitating meetings, or training, and other events as required.
Supporting the team's SharePoint and document management systems.
Detailed job description and main responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Diversity Statement
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, we’re building a workplace where everyone belongs.
#LI-Onsite
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Level 3 Business Administrator Apprenticeship with Sheffield Children's NHS Foundation Trust in Sheffield, England. It is listed as a Administrator role. The advertised salary is £25760.00. The contract type is Apprenticeship: 20 months. The application deadline is 02 Nov 2026.
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