Lead Server and Cloud Infrastructure Engineer

Job overview

Our Vision

Our vision within ICT is to transform patient care, safety and outcomes through digital technology and innovation. We are building a customer-focused service that uses technology to deliver value, improve efficiency and support continuous improvement across the Health Board.

We are seeking a Lead Server and Cloud Infrastructure Engineer to join our Server and Cloud Infrastructure Team, reporting to the Server and Cloud Infrastructure Architect.

You will lead a team of engineers and be responsible for developing, managing and supporting critical infrastructure services. This includes providing technical leadership across server, storage, virtualisation, backup and recovery, data centre technologies and infrastructure monitoring.

You will ensure the availability, performance, security and resilience of systems supporting essential clinical and corporate services. Working within agreed standards and architectures, you will lead infrastructure changes, support service transitions and act as a senior escalation point for major incidents.

You will promote best practice in incident, problem, change and capacity management while ensuring compliance with security, governance and regulatory requirements.

The successful candidate will combine strong technical expertise with excellent leadership and communication skills, supporting staff development and delivering secure, reliable and cost-effective solutions that support the organisation's digital transformation.

Main duties of the job

What we are looking for

We are seeking an experienced infrastructure professional with expertise in enterprise ICT environments, including server and virtualisation technologies, storage, infrastructure monitoring and backup and recovery solutions. A degree in IT, Computer Science, Engineering or a related discipline is essential.

You will have experience delivering infrastructure projects and migrations, managing major incidents, supporting cyber resilience and disaster recovery, and making sound decisions under pressure. You will be able to evaluate and recommend technical solutions that support organisational objectives and future service needs.

The successful candidate will have experience leading technical teams, including staff management, development and workforce planning. Excellent communication skills are essential, with the ability to explain complex technical issues to clinical, technical and corporate stakeholders.

You will understand security, risk management, data protection, governance, documentation and configuration management. Knowledge of NHS ICT standards, security policies and risk frameworks is required.

Desirable qualifications include Microsoft, VMware or Cisco certifications, ITIL, PRINCE2 or Agile methodologies, ISO 27001, ISMS, infrastructure automation and Infrastructure as Code tools such as PowerShell, Ansible or Terraform.

Detailed job description and main responsibilities

Welsh language skills (spoken and written) are desirable and will be considered in line with organisational policy.

Values and behaviours –

Customer focused, collaborative, organised and calm under pressure - with a drive to simplify, automate and continually improve.

What we can offer you in return…

In addition to the competitive salary, you'll also receive:

• Up to 34 days holiday entitlement plus bank holidays
• Generous employer pension contributions
• Agile and flexible working options
• Membership of the British Computer Society
• Car leasing options / Cycle 2 Work scheme

Applicant requirements

Welsh language skills are desirable