Job overview
We are looking for a flexible and enthusiastic individual to assist in the day to day running of our Catering Department.
You must have the ability and initiative to work both on your own and as part of a team. Good communication and customer service skills are paramount, with the ability to work under pressure and meet deadlines.
You will be based at Neath Port Talbot Hospital, but may be required to cover other sites within Swansea Bay Health Board.
The ideal candidate will have level 2 Food Safety training and Catering experience, a knowledge of cleaning standards is also desirable but not essential but full training will be provided.
The role will include undertaking cooking, serving hot food, and other restaurant duties, you may also be required to work in the coffee shop, there may also be some duties working in a chilled and/or frozen environment as appropriate.
There is one post available, 17.5hours post working Monday- Friday
Main duties of the job
A Lead Food Services Assistant is responsible for efficiently assisting in all Food Services areas as directed by their team leader and/or line manager and operating within established food hygiene and safety practices, methods and procedures and within the principles of a flexible team approach. Service areas include all kitchen and dish wash sections, hospitality and retail sections including functions, restaurants and coffee shops, newsagents, vending, ward trolley service and any other related areas.
Duties include the cleaning of premises and equipment, simple food preparation and packaging, food service, vending and ward trolley service. The role will include undertaking duties in a chilled and/or frozen working and storage environment, as appropriate.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Essential Experience
Essential
- Working in a Catering Environment
Desirable
- Experience of Supervisory Duties
Essential Aptitude and abilities
Essential
- Adhere to and can demonstrate SBU Values & Behaviours
- Ability to Communicate Effectively
- Good Organisational Skills
- Team Working Experience Ability to Provide Guidance on Departmental Practices and Procedures
- Ability to Work on Own Initiative
- Basic Computer Skills Ability to Maintain Records
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Essential Qualifications & Knowledge
Essential
- Basic Numeric and Literacy Skills
- NVQ Level 1 & 2 (Catering) or relevant and equivalent experience
- Level 2 Food Hygiene Training or to be completed within 12 week induction period: • Food Hygiene • Health & Safety • COSSH
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Applying for this NHS job
This advert is for Lead Food Service Assistant with Swansea Bay University Health Board in Swansea, Swansea, Wales. It is listed as a Band 2 Estates and facilities role. The advertised salary is £26,300 per annum, pro rata. The contract type is Permanent: Monday-Friday. The application deadline is 14 Jul 2026.
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