Lead Digital Trainer

Job overview

Do you want to make a positive difference in our digital delivery across the Group?

An exciting opportunity has arisen to join the Group Digital Division as Lead Digital Trainer in the Digital Training and Engagement Team.

We have recently developed a groupwide Digital Service providing digital services training and education of systems across University Hospitals of Northamptonshire; Northampton General Hospital NHS Trust ,Kettering General Hospital NHS Foundation Trust and the University Hospitals of Leicester.

Working together as a hospital group provides us with exciting opportunities to deliver benefits over and above what we could achieve as individual organisations and our approach to “do once for both” as set out in our Group Digital Strategy. In the development of our Groupwide Digital service, we have some great opportunities remaining in our teams.

Main duties of the job

• Using your specialist knowledge to provide efficient, integrated and customer focused training to all staff, delivering excellent customer service, supporting team to ensure that services provided across the group are and continue to be effective, meet the clinical and business needs of the Group, and represent best value for money.
• Support the delivery of the overarching training framework and content for the training strategy and successful delivery of this in in conjunction with the digital training team.
• Using your specialist knowledge, proposal of the individual training approach for each project, sign off by key stakeholders, delivery and review through reflective sessions post go live,
• Demonstrable evidence of continuous improvement to training provision, recommending and implementing improvements to training plans.
• Delivery of ‘Business as Usual’ training plans, carrying out regular reviews to ensure training is ‘fit for purpose’ and meeting the needs of the diverse range of clinicians

Detailed job description and main responsibilities

• Advise clinical and admin users on the most effective, safe and efficient use of the Clinical Applications available.
• Support the Digital Training and Engagement Manager with the allocation of resources within the team as required
• Provide training advice regarding Clinical Applications.
• Support Training and Engagement Manager in ensuring training booking systems processes are up to date.
• Provide the content for the training prospectus within your area of responsibility and ensure training courses are publicised.
• Plan flexible training delivery methods to meet the users varying needs and time constraints.
• Understand thoroughly the current clinical information systems and the processes involved in their use across the Trust and adapt this knowledge to learning replacement and new systems introduced.
• Develop training materials, user manuals and guidance notes for Trust information systems

Please see job description/person specification for further details on the role.