Job overview
The Job Aide will provide practical, workplace based assistance to an employee who requires support with accessing buildings and navigating the working environment. The postholder will ensure safe access to premises and undertake basic administrative duties to facilitate effective day to day working. The role promotes independence while offering reliable, professional support as required.
Main duties of the job
Provide support with safe entry to and exit from workplace buildings, including assisting with doors, lifts, security systems, or other accessibility needs.
Accompany the employee between work locations when required, ensuring they can move around safely and confidently.
Liaise with estates, reception, or security teams if building access issues arise.
Act as the first point of contact in emergency or unexpected situations involving the supported employee.
Call for help, alert appropriate colleagues, or contact emergency services in line with Trust procedures.
Maintain awareness of emergency protocols, including evacuation processes and incident reporting requirements.
Undertake reasonable tasks agreed with the line manager to support the employee in fulfilling their role
Carry out basic administrative tasks such as filing, photocopying, scanning, data entry, reception support, telephone duties and organising documents.
Assist the wider team with simple office tasks to support day to day operation if the employee is absent from work.
Build and maintain a supportive and professional working relationship with the employee, promoting dignity, respect, and independence.
Communicate clearly with the supported employee, line manager, and relevant colleagues to ensure consistent support is maintained.
Handle sensitive information in line with confidentiality, GDPR, and Trust policies.
Follow all organisational procedures including health and safety.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
- Early access to Psychological Therapies and Physiotherapy
- Competitive annual leave allowance
- Car leasing scheme
- NHS pension scheme
- Free eye tests
- Money saving options through our salary sacrifice scheme
- Discounts on major high street retailers and restaurants
Get in touch today:
For further information regarding this post please contact Natasha Jefferson, Team Manager, on 01522 421751 or email [email protected]
Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Person specification
Skills
Essential
- Understands Code of Conduct in relation to Data Protection and Information Governance.
- Managing own activity within sphere of responsibility.
- Ability to accurately input confidential data onto a database
- Ability to accompany and walk with the supported employee across work premises and public spaces.
- Ability to respond promptly to emergencies.
Experience
Essential
- Experience of providing support to individuals in a workplace or care setting.
- Ability to follow instructions and apply procedures, especially in emergency situations
- Good communication and interpersonal skills.
Desirable
- Understanding of accessibility needs or workplace adjustments
- Experience working within a public sector or NHS environment.
Qualifications
Essential
- GCSE in English, grades A-C or 9-4 or level 2 Literacy or equivalent.
Desirable
- NVQ level 2 Business and Administration or equivalent
- I typing/word processing or equivalent;
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Applying for this NHS job
This advert is for Job Aide with Lincolnshire Partnership NHS Foundation Trust in Lincoln, Midlands, England. It is listed as a Band 2 role. The advertised salary is £25,272 pro rata. The contract type is Permanent. The application deadline is 12 Jul 2026.
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