Job requirements
Essential
9 listedRequirements the employer expects applicants to meet.
- Experience
Experience in a similar role, together with relevant experience in IT support, project tools and environments
- Experience
Experience of working with suppliers from a range of technical functions such as servers, desktops, network etc
- Experience
Self-motivated with the ability to motivate and empower others to achieve specific goals
- Experience
Proven organisational and administration skills
- Experience
Experience in a similar role, together with relevant experience in IT and Clinical Systems support, project tools and environments
- Qualifications
Educated to Degree level in a relevant computing or business management discipline or substantial experience in a relevant role
- Qualifications
European Computer Driving Licence (ECDL) or equivalent
- Qualifications
Good general level of education particularly in English and Mathematics
- Qualifications
Experience of ITIL Service Management
Desirable
4 listedAdditional qualities the employer would prefer.
- Experience
Experience of working within the NHS
- Experience
Microsoft Qualifications
- Experience
Service Management\Helpdesk Systems
- Experience
Effective “change agent” with ability to be part of a team through significant programmes of change
Job overview
This role forms part of the IT Operations team within the wider Digital Service.
The primary focus of this role is to support the trusts project migration and day-to-day administration, configuration, and maintenance of the organisation’s SharePoint environment. The role will ensure that SharePoint sites, document libraries, permissions, workflows, and collaboration tools are secure, reliable, well organised, and aligned with business needs.
The role may require possible travel to various sites across Gloucestershire to provide support to clinical and administrative staff.
The support service provides a customer facing service to resolve customers’ day to day technology queries, resolve issues and manage incidents, problems, service requests through to resolution.
The post holder will be part of the core hub that will manage real time communications with customers on the status of IT and Clinical Systems, Projects and Operations, liaising directly with any other Service teams as required.
Main duties of the job
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Detailed job description and main responsibilities
Please refer to the Additional Information attachment before submitting your application.
This role is not eligible for sponsorship as per the Government’s UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas
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Applying for this NHS job
This advert is for IT Desktop Analyst - SharePoint Project Support with Gloucestershire Health & Care NHS Foundation Trust in Gloucester, England. It is listed as a Band 5 Combined administrative role role. The advertised salary is £32,073 - £39,043 per annum. The contract type is 12 months (12 Months Fixed Term). The application deadline is 28 Oct 2026.
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