Location
Newcastle upon Tyne, England

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Salary
£28,392 - £31,157 per annum
Profession
IT support officer
Grade
Band 4
Deadline
14 Oct 2026
Contract Type
Permanent
Posted Date
01 Oct 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

9 listed

Requirements the employer expects applicants to meet.

  • Skills & Abilities

    Good interpersonal and communication skills and the ability to work with colleagues at all levels in the organisation

  • Skills & Abilities

    Good planning and organisational skills

  • Skills & Abilities

    Good numeric and literacy skills

  • Skills & Abilities

    An ability to provide professional advice and guidance to customers

  • Knowledge & Experience

    Experience in procurement role of a large complex organisation, preferably within the NHS.

  • Knowledge & Experience

    An excellent knowledge of products and suppliers used within the NHS

  • Qualifications & Education

    NVQ Level 4 or equivalent level qualification or experience

  • Qualifications & Education

    Experience of purchasing or inventory control within the NHS or similar organisation.

  • Qualifications & Education

    A suitable level of education and computer skills

Desirable

2 listed

Additional qualities the employer would prefer.

  • Knowledge & Experience

    Experience of working in an Acute Hospital environment.

  • Qualifications & Education

    Full UK Driving Licence

Job overview

In the challenging arena of IM&T within the NHS, the Trust is leading in the development of electronic digital clinical systems through the implementation and development of its eRecord Programme.

With a strategic IM&T Programme in place our plans are to implement high quality solutions that deliver the benefits required to support the clinical and operational services of the Trust and the wider community.

With the increasing dependence on IM&T within the organisation and the introduction of new systems, we are seeking to recruit the above post, adding to the existing Infrastructure and Desktop Support teams.

  • Interview Date: 03 November 2026
  • 37 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

Main duties of the job

The post holder will provide comprehensive IT procurement, asset management and technical support services across the Trust. Responsibilities include assessing departmental IT equipment requirements, obtaining quotations, raising and progressing orders through the Trust's IT requisition process, and ensuring the timely resolution of supply and invoice-related queries. The role requires effective liaison with requisitioning departments, procurement, supplies and finance teams to maintain clear communication and support efficient service delivery.

The successful candidate will identify cost-effective purchasing options and potential savings opportunities while supporting the management of IT stock, asset databases and associated documentation. In addition, the post holder will assist with the configuration, installation, maintenance and troubleshooting of PC hardware, software, peripheral devices and mobile technologies across the Trust, ensuring equipment is deployed and maintained to agreed standards and supporting the delivery of a reliable IT service to staff.

Detailed job description and main responsibilities

  • Assesses requirements, acquires quotes for and progresses orders through the trust IT requisition process
  • Investigates and solves supply related problems by ensuring that invoice queries relating to orders placed by the team are resolved satisfactorily within set target times
  • Maintains effective communication between requisitioning departments, supplies teams and finance teams via direct queries or supplies system updates.
  • Suggests sources of supply / saving opportunities to departments
  • Assists in configuring and providing support for all PC equipment, software and mobile devices throughout the trust including installation and troubleshooting of PC hardware, software and peripheral devices.
  • Manages and maintains IT stockrooms, asset database and documentation as appropriate to the role

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Applying for this NHS job

This advert is for IT Asset Officer with The Newcastle upon Tyne Hospitals NHS Foundation Trust in Newcastle upon Tyne, England. It is listed as a Band 4 IT support officer role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent. The application deadline is 14 Oct 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.