Inquest and Claims coordinator

Job overview

The aim of this role is for you to provide a high-quality, reliable, and truly impactful administrative and legal support service to our dynamic Legal Department.

As a key member of the team, you will play an essential part in ensuring the smooth, efficient, and professional day-to-day running of our legal function. This is a fantastic opportunity for you to become deeply involved in the operational heart of our legal service supporting complex administrative processes, helping coordinate vital legal activities, and assisting colleagues across the department with the organised, timely, and effective management of claims, inquests, and other important casework.

In this role, you won’t just be completing tasks you’ll be contributing to a service that protects the organisation, supports informed decision-making, and makes a real difference. If you are motivated, detail-driven, and excited by the chance to grow within a supportive and highly skilled team, this position offers an engaging and rewarding career path designed for your success.

Main duties of the job

You will work within the Legal Services Department and report to the Claims and Inquest Manager. You will provide comprehensive administrative support to the Legal Services Department, including the Head of Quality Compliance and Assurance, the Trust Solicitor and the wider Legal Services Department team. This includes maintaining databases of ex-gratia, clinical negligence, inquests and Court of Protection cases using DATIX, as well as collating documents for investigations and preparing court bundles.

You will provide high-quality support to the Head of Quality Compliance and Assurance, the Trust Solicitor and the Legal Services Department team, ensuring the effective handling of clinical negligence and personal injury claims. This includes ensuring the Trust’s interests are protected and that claims are managed efficiently and effectively in compliance with Pre-Action Protocols.

You will be responsible for the day-to-day handling of all ex-gratia claims, managing your own caseload of personal injury claims, and assisting with personal injury and clinical negligence claims. You will also support the coordination of the Trust’s involvement and attendance at Coroner’s Inquests, including coordinating pre-inquest meetings and liaising with the Coroner’s Court.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.