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Job overview
An exciting new position has arisen within in the specialist services network. We are looking for a highly organised and motivated individual who has excellent attention to detail, is able to plan and prioritise workload and multitask to meet tight deadlines.
The role will support community child and adolescent mental health services (CAMHS) across the GMMH footprint in day-to-day delivery of high-quality data collection and processing of clinical information, making sure that information collected is relevant, timely, accurate, appropriate and complete in order to meet the national and local reporting requirements of the service.
You must have an expert knowledge of Excel to support the Business and Performance Team (BPT) and CAMHS service with the development of effective and efficient processes for recording clinical information.
Main duties of the job
The post holder will support the CAMHS services and the BPT with the development of effective and efficient processes for recording clinical information, this will include identifying any data quality issues, identifying ways to resolve these issues, creating and formatting reports, updating dashboards, developing presentations and training materials which will require expert knowledge of Microsoft packages.
You will assist with data entry of clinical information and key outcome measures for children and young people into the electronic patient record, ensuring this is accurate and timely.
You will support the monthly and quarterly submissions of performance metric’s for the teams, ensuring that timescales and deadlines are adhered to.
You will work with services to support and train new system users and deliver workshops or one-to-ones when specific training needs are identified for the team, and provide administrative support to the BPT and CAMHS services as required.
Flexible working will be considered as will remote working arrangements. There will be a requirement for onsite working across bases.
Detailed job description and main responsibilities
Please see job description for main responsibilities.
The post holder will support the CAMHS services and the BPT with the development of effective and efficient processes for recording clinical information, this will include identifying any data quality issues, identifying ways to resolve these issues, creating and formatting reports, updating dashboards, developing presentations and training materials which will require expert knowledge of Microsoft packages.
You will assist with data entry of clinical information and key outcome measures for children and young people into the electronic patient record, ensuring this is accurate and timely.
You will support the monthly and quarterly submissions of performance metric’s for the teams, ensuring that timescales and deadlines are adhered to.
You will work with services to support and train new system users and deliver workshops or one-to-ones when specific training needs are identified for the team, and provide administrative support to the BPT and CAMHS services as required.
Flexible working will be considered as will remote working arrangements. There will be a requirement for onsite working across bases.
Please see attached job description and person specification
Staff benefits
- Pay Enhancements
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Person specification
Knowledge
Essential
- Information Governance principles relating to confidentiality and data flows
- Understanding of the importance of the role of performance data within the NHS
Desirable
- Contracting arrangements for NHS specialised services
Experience
Essential
- Experience of working within an NHS information or administration environment
- Working to tight deadlines
- Significant use of Microsoft Office applications, especially Excel, Word and Outlook
Desirable
- Use of excel to create summary tables and have knowledge of functions and how to use them to merge different data sets
- Systems administration, e.g. template creation and report extraction
Other Requirements
Essential
- There is a requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role
- Onsite working at both the Bolton CAMHS and Wigan CAMHS bases
Skills and Abilities
Essential
- Effective time management skills
- Ability to work effectively within a team, and support colleagues as required
- Ability to produce consistently accurate work
- Ability to escalate issues where appropriate, seeking advice and guidance as required
- Flexible attitude to meet the needs of the role
Education / Qualifications
Essential
- Recognised competency-based qualification in administration or data processing (NVQ, B-TEC QCF, Apprenticeship), or equivalent demonstrable experience
- ECDL or IT related qualification, or equivalent demonstrable experience.
Desirable
- Training qualification
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Applying for this NHS job
This advert is for Information Quality Assistant with Greater Manchester Mental Health NHS Foundation Trust in Manchester, North West, England. It is listed as a Band 4 Healthcare support worker role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent. The application deadline is 05 Aug 2026.
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