Information Governance Advisor

Job overview

As Interweave Information Governance Advisor, you’ll play a key role in enabling safe, lawful and effective information sharing across partner organisations.

You’ll provide expert advice on information governance, data protection and confidentiality, support the development and review of DPIAs and information-sharing arrangements, and help organisations navigate Information Governance assurance requirements when connecting to the shared care record.

This is an exciting opportunity to work collaboratively with NHS organisations, local authorities, suppliers and clinical and technical teams, helping to overcome barriers to information sharing while ensuring robust governance, compliance and public trust.

You’ll make a real difference by supporting innovation and improving access to the right information, at the right time, for better patient care.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.

Main duties of the job

• To provide information governance expertise, identify best practice and make and deliver recommendations for local implementation of Information Governance
• Develop, implement and review information governance policies and procedures in alignment with NHS guidelines and relevant legislation
• To act as Privacy Officer for Interweave ensuring that alerts are investigated, implementing a system for monitoring access to Interweave computer systems
• To undertake and or co-ordinate audit projects, in relation to the Information Governance agenda, proposing changes to practice where necessary
• To review and investigate information governance incidents as directed, making recommendations for remedial actions
• Co-ordinate the Trusts Information Governance programme based on the Information Governance Toolkit
• Identify, monitor and support staff in mitigating risks threatening information governance compliance, producing reports to the Information Governance Committee as appropriate/required
• Ensure compliance with the Information Governance Toolkit for relevant requirements as instructed to do so
• Collaborate with internal and external partners and regulatory bodies to ensure alignment with Information Governance standards

Detailed job description and main responsibilities

• Advise Interweave on all matters relating to Information Guidance and the delivery of the Interweave portfolio of products to partners and end user organisations
• Work with the Trust Information Governance team to provide professional services in the management, protection, and compliance of sensitive information and data, ensuring the organisation meets its regulatory requirements
• To maintain a high standard of communication and confidentiality when handling complex, sensitive or contentious patient or staff information/issues. Using appropriate tact, diplomacy, empathy, persuasive and negotiating skills ensure issues are resolved to a satisfactory outcome in a prompt and efficient manner
• To provide specialist advice and guidance on Information Governance issues within the Trust and Interweave, ensuring compliance with current legislation. This involves ad hoc advice and involvement in specific projects
• Provide and disseminate advice and information to all staff e.g. Blue Light alerts, written briefings, poster campaigns etc.
• Create and maintain IG related artefacts, documentation and templates
• Represent the Trust at relevant local and regional meetings/conferences as directed
• Be aware of topical and sensitive issues, always maintaining a high standard of communication, discretion and confidentiality when dealing with the Public, Media, MPs etc.
• Be able to take formal minutes at Board Committee level meetingsAnalytical and Judgmental Skills
• Be able to extract, analyse, interpret, evaluate and assess complex, contentious information in relation to information governance issues and report findings
• Identify risk and assist patients and staff in quantifying the risk and suggesting how to resolve/reduce the risks. e.g. enabling them to comply with legislation
• Provide and support staff and patients with specialist information governance advice during training, awareness raising, audits and projects as required
• Demonstrate a range of work procedures and practices, the majority of which are non-routine, such as work allocation, problem solving for teams/units, answering queries, developing alternative or additional procedures
• Liaise with designated managers across the Trust to ensure action plans are achieved and compliance is maintained. Analyse and produce reports against compliance of these, identifying risks, providing solutions
• Identify and develop information asset owners and ensure compliance with legislation
• Design and develop awareness raising campaigns and training materials
• Regularly undertake audits, surveys, projects (some of which will be complex and ongoing) across teams/services in the Trust, reviewing, adjusting to meet agreed Trust plans/strategies and compliance with legislation and the information governance toolkit
• Advanced keyboard skills for accurate production of reports, correspondence and maintenance of records and information systems
• Provide advice/guidance, answer queries from patients and carers in relation to information governance issues that will require tact, diplomacy, sensitivity and confidentiality ensuring all enquiries are dealt with in a prompt and efficient manner
• Involvement with patient and carers in relation to audits, surveys, projects in relation to information governance
• Develop, implement and review policies, guidelines, standards, procedures within own area of responsibility, to ensure compliance with legal and regulatory requirements as defined by NHS Information Governance Toolkit. Ensure adherence of these by staff and patients, proposing any changes required to gain compliance
• Adhere to all appropriate Trust policies and procedures within own role e.g. Health and Safety and financial procedures
• Undertake day to day supervision/guidance/advice of staff within the team, ensure development needs are met through undertaking PDRs and ensuring completion of mandatory and statutory and role specific training
• Deliver, monitor and review Information Governance Training and awareness sessions
• Ensure Information Asset Owners training is completed
• Maintain the Caldicott Function Log is completed ensuring full accountability for decision and advice given
• Produce an annual report detailing compliance against the Information Governance Toolkit and other information governance areas
• Manage the Information Governance Toolkit, monitoring performance against toolkit requirements and completing the annual submission of the Information Toolkit returns
• Manage the Information Asset Register ensuring that assets are reviewed on a regular basis, identifying and managing any risks
• Provide advice on information governance issues on existing or new information systems within the Trust
• Ensure that paper and software records are disposed of in an appropriate and timely manner in line with NHs retention schedules
• Ensure information relating to own records are kept up to date within the team’s electronic shared drives
• Regularly undertake audits, surveys, projects in relation to Information Governance issues
• Undertake privacy impact assessments to assess information governance issues for specific projects
• Manage own workload and priorities with significant discretion to use initiative and problem solving, guided by broad occupational policies and procedures
• Results are defined but the post holder has the autonomy to decide how best to achieve them