Incident Reporting / Risk Register Administrator

Job overview

We are seeking a highly organised and proactive Incident Reporting / Risk Register Administrator to join our Clinical Governance and Patient Safety team. This pivotal role provides day-to-day administration and support for the Trust's DATIX incident reporting, risk management, and safety alert systems, helping to ensure high standards of patient safety, governance, and regulatory compliance across the organisation.

The post holder will be responsible for monitoring and maintaining incident and risk data, supporting users across the Trust, producing reports and dashboards, coordinating risk register processes, delivering training, and providing expert guidance on the effective use of DATIX. Working closely with clinical and non-clinical staff at all levels, the role plays an important part in promoting accurate reporting, strengthening risk management practices, and supporting continuous quality improvement.

The ideal candidate will have strong administrative and analytical skills, excellent attention to detail, experience of working with databases and reporting systems, and the ability to communicate confidently with a wide range of stakeholders. They will be committed to delivering high-quality support, improving data quality, and contributing to the Trust's patient safety and clinical governance objectives.

Main duties of the job

Manage the day-to-day administration of the Trust's DATIX incident reporting, risk register and safety alerts systems, ensuring data accuracy, quality and compliance.

Provide first-line support, guidance and advice to staff on incident reporting, risk management processes and the use of DATIX.

Monitor, review and cleanse incident and risk data, promoting timely completion and adherence to Trust standards and reporting requirements.

Produce routine and ad hoc reports, dashboards and performance information to support patient safety, clinical governance and risk management activities.

Coordinate the Trust Risk Register process, including action tracking, compliance monitoring and reporting to governance groups and committees.

Deliver training, coaching and support to staff on incident reporting and risk register management, creating guidance materials and promoting best practice.

Administer user access and security permissions within DATIX, ensuring compliance with Trust policies and procedures.

Support the management of national patient safety reporting requirements, including monitoring and correcting reporting failures where required.

Detailed job description and main responsibilities

Organise and support meetings, maintain action logs, produce minutes and provide wider administrative support to the Patient Safety and Clinical Governance teams.

Work collaboratively with colleagues across the Trust to improve reporting processes, data quality and the effective use of risk management systems to support continuous improvement in patient safety.

This is an excellent opportunity for an individual with administration, governance, risk management, or patient safety experience who is looking to make a meaningful contribution to improving the quality and safety of healthcare services.

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued. All our information is available in accessible formats. Please contact the Recruitment team recruitment.lypft@nhs.net Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application. If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments. To find out more about the key responsibilities and the specific skills and experience you’ll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.