Improvement Manager - Band 7

Job overview

Reporting to the Associate Director of Improvement, this role is responsible for supporting the delivery of the Trust strategic objectives and embedding continuous improvement, across clinical, corporate and operational services. Working in partnership with the transformation team, clinical leaders, frontline teams, and senior stakeholders, the post holder will identify opportunities for improvement, facilitate service redesign, and lead improvement projects from diagnosis through to implementation, evaluation and sustainability.

The role will provide expert advice on quality improvement methodology, measurement and change management, whilst coaching, mentoring and developing staff capability through education, facilitation and training programmes. The post holder will oversee the further development of the Gloucestershire Safety and Quality Improvement Academy (GSQIA), including oversight of training programmes, ensuring the Trust continues to build capabilities at scale.

The post holder will analyse and present complex information, prepare reports and presentations and support organisational priorities through the effective application of improvement science and evidence-based practice. Strong stakeholder engagement, influencing skills and the ability to lead multiple programmes of work simultaneously are essential to success in the role.

Main duties of the job

The role requires significant experience of leading and supporting quality improvement initiatives within a complex healthcare environment, with a strong understanding of improvement science, change management and human factors principles. The post holder will have practical expertise in teaching and applying quality improvement methodology, including measurement, facilitation techniques and the ability to deliver sustainable improvements. Experience of designing, delivering and evaluating education programmes is essential, alongside the ability to coach and develop staff at all levels of the organisation.

The role requires excellent analytical, organisational and communication skills, with the ability to use data to inform decision-making, and present findings and recommendations clearly. The successful candidate will have experience of leading multidisciplinary projects, engaging stakeholders across organisational boundaries and influencing change without direct authority. They will be skilled in preparing high-quality reports and presentations and will demonstrate the ability to manage multiple priorities simultaneously while maintaining a focus on delivering measurable impact.

The post holder will be an effective innovator and relationship builder, able to inspire and motivate others, foster a culture of continuous learning and improvement, and support the embedding of quality improvement as a core approach to achieving the Trust's strategic objectives.

Detailed job description and main responsibilities

Oversee the further development of the Gloucestershire Safety and Quality Improvement Academy (GSQIA), ensuring the effective delivery and sustainability of its programmes.

Oversee the GSQIA education programmes, supporting the development of these capabilities across the organisation.

Support the Associate Director of Improvement in embedding improvement methodology as a core approach to delivering the Trust's strategic objectives.

Contribute to the development of organisational improvement strategy, policies, frameworks and guidance.

Lead and support the delivery of quality improvement projects and programmes aligned to Trust priorities, objectives and strategic goals.

Use data, measurement and evaluation techniques to assess the impact of improvement initiatives and inform decision-making.

Support the production of Trust-wide improvement assurance reports, performance updates and committee papers, providing analysis of progress, risks, outcomes and impact.