Improvement Manager - Access Directorate

Job details

• Job reference: 259704
• Salary: Band 7 (£52,845 - £61,466)
• Job closing date: 15/10/2026
• Job Type: Senior Managers
• Location: NHS Lanarkshire
• Employment type: Permanent
• Hours Per Week: 36
• Job posted date: 08/10/2026
• Employer (NHS Board): NHS Lanarkshire
• Department: Access Directorate

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

Join a motivated, high-performing team at the forefront of elective care recovery and service improvement. This is an exciting opportunity to work collaboratively with clinical and operational leaders to deliver meaningful change, improve patient access, and contribute to the achievement of national priorities across NHS Lanarkshire.

The working pattern for this role is: Monday to Friday

In this key role, you will:

• To establish and implement the Project through scoping of project, development of business case and development and execution of project plan that is acceptable to the project stakeholders.
• Implement and maintain high quality Project Management & planning procedures to ensure all Projects under the remit of the department are effectively managed and controlled, to deliver the expected benefits to patients and staff. Provide advice, support and education in this area to the Projects Team and other improvement functions.
• Build multi-disciplinary Teams with the appropriate mix of skills and knowledge for each Project (clinical, OD & Training, business analysis, technical etc) and establish strong relationships within teams in order to secure commitment to the organisational goals of each Project.
• Establish & maintain effective working relationships with both internal and external stakeholders, to ensure full communication and co-operation with each Project to provide the highest level of Project management support and deliver expected outcomes.

What You'll Bring:

• Educated to degree level or equivalent
• Management or Project Management qualification e.g. PRINCE 2
• Proven track record of successfully managing high profile diverse projects
• A driving licence is required; this must be a full UK/EU/EEA licence.

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Lynn Mack, Haematology and Cancer Service Manager on Lynn.Mack@lanarkshire.scot.nhs.uk

If you have any questions about the recruitment process or require support with your application, contact Marion Bisset Recruitment Administrator on marion.bisset@lanarkshire.scot.nhs.uk

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

Interested?

Full details about the role are provided in the attached Job Description and Person Specification.

Please review our Application Guidance which explain key information including closing dates, amendments, right‑to‑work requirements, sponsorship eligibility and important points to be aware of before submitting your application

You can also learn more about working with NHS Lanarkshire by viewing our Information Pack

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.