Imaging Systems Manager - RIS/PACS

Job summary

Acting as the service owner for RIS, PACS and associated imaging systems, ensuring day-to-day operational performance and system availability. Managing system upgrades, releases, patches and configuration changes to maintain stable and effective imaging services. Monitoring service performance against agreed SLAs and KPIs, identifying opportunities for improvement and optimisation. Leading supplier relationships, service reviews and contract management activities to ensure delivery against agreed service standards. Overseeing clinical systems governance, change control processes, clinical safety assurance and regulatory compliance requirements. Leading the investigation and resolution of major incidents, undertaking root cause analysis and implementing corrective actions. Managing imaging system integrations, interfaces and interoperability services, ensuring data flows remain accurate, secure and effective. Driving continuous improvement initiatives, supporting digital transformation projects and identifying opportunities to enhance imaging workflows and efficiency. Acting as the key liaison between IT, clinical teams and suppliers, translating technical information into meaningful operational and clinical outcomes.

Main duties of the job

Significant experience managing RIS, PACS or other healthcare imaging systems within a healthcare environment. Strong knowledge of imaging workflows, clinical systems governance, change management and service delivery best practice. Experience managing third-party suppliers, contracts, system upgrades and business-critical clinical applications. Excellent stakeholder management and communication skills, with the ability to engage effectively with both technical and non-technical audiences. Proven problem-solving and analytical skills, including experience leading incident investigations and root cause analysis. Understanding of information governance, GDPR, cyber security principles and business continuity planning. Degree-level qualification in IT, Healthcare Informatics, Health Information Management or a related discipline (or equivalent experience), with evidence of continued professional development.

About us

Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS

Details

• Date posted: 16 October 2026
• Pay scheme: Other
• Salary: £57,000 to £65,000 a year
• Contract: Fixed term
• Duration: 1 years
• Working pattern: Full-time
• Reference number: HEOF601
• Job locations: National, Newcastle upon Tyne, Tyne and Wear, NE12 8EU, United Kingdom

Job responsibilities

We are looking for an experienced RIS/PACS Manager to join our IMT and Clinical Services teams on a 6-month fixed-term contract. This is a key role responsible for the operational, technical and governance management of our Radiology Information System (RIS), Picture Archiving and Communication System (PACS) and associated imaging platforms. Acting as the accountable owner for imaging systems, you'll ensure services remain secure, compliant, clinically safe and operationally effective, while driving service improvements, supporting digital transformation initiatives and working closely with clinical, operational and supplier partners across the organisation.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).