ICMP Senior Support Healthcare Worker

Job overview

An exciting opportunity has arisen for experienced Band 4 Senior Support Healthcare Workers to join the Adult Community Mental Health Directorate.

These posts are based across Greenwich and Bromley Community Mental Health services, supporting adults with enduring mental health needs within a recovery-focused community setting.

Working under the guidance of registered mental health professionals, the post holder will play a key role in delivering high-quality, person-centred care, supporting service users to improve their mental and physical wellbeing, promote independence, and achieve their recovery goals.

The role includes supporting physical health monitoring, undertaking clinical observations, assisting with care planning and risk assessment processes, participating in multidisciplinary interventions, and providing practical and emotional support to service users and their families. Candidates should have experience working within health, social care, or mental health services and be committed to delivering compassionate, inclusive, and recovery-oriented care.

** Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post **

Main duties of the job

• Support the delivery of recovery-focused care for adults with mental health needs across community services in Greenwich and Bromley.
• Work under the supervision of Registered Mental Health Nurses and other clinicians to implement care plans and risk management strategies.
• Undertake physical health monitoring, including clinical observations and reporting concerns appropriately.
• Assist in physical health clinics, wellbeing interventions, and other therapeutic activities.
• Support service users to maintain independence, develop life skills, access education, employment, housing, and community resources.
• Participate in home visits, CPA reviews, ward rounds, and multidisciplinary meetings as required.
• Maintain accurate electronic patient records and documentation in accordance with Trust policies.
• Provide practical and emotional support to service users, carers, and families.
• Promote equality, inclusion, safeguarding, dignity, and respect in all aspects of care delivery.
• Work collaboratively with internal and external agencies to support positive outcomes for service users.

Detailed job description and main responsibilities

The post holder will work as part of the Community Mental Health Team across Greenwich and Bromley, supporting adults with severe and enduring mental health conditions. They will contribute to the delivery of high-quality care by providing practical, emotional, social, and physical health support in both clinic and community settings.

Responsibilities include:

• Supporting service users to engage in their recovery and maintain independence within the community.
• Assisting qualified staff with assessments, care planning, risk assessments, reviews, and implementation of treatment plans.
• Monitoring and recording clinical observations and escalating concerns regarding health deterioration or risks.
• Supporting physical health clinics and promoting healthier lifestyles and wellbeing.
• Accompanying and supporting service users during home visits, appointments, CPA reviews, and other clinical interventions.
• Providing practical assistance with daily living skills, budgeting, shopping, meal preparation, tenancy maintenance, and community engagement.
• Working collaboratively with nurses, doctors, therapists, social care professionals, carers, and external agencies.
• Maintaining accurate, timely, and confidential electronic records and documentation.
• Recognising and responding appropriately to safeguarding concerns, risks, and challenging behaviour in accordance with Trust policies.
• Demonstrating knowledge of relevant legislation including the Mental Health Act (MHA), Mental Capacity Act (MCA), and Deprivation of Liberty Safeguards (DoLS).
• Participating in supervision, mandatory training, service development activities, audits, and continuous professional development.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.