
Job requirements
Essential
18 listedRequirements the employer expects applicants to meet.
- Experience
Experience working in an administrative or transactional support role.
- Experience
Experience providing routine information or guidance to customers or colleagues
- Experience
Experience maintaining accurate records and handling sensitive information
- Experience
Experience working within set procedures and service standards.
- Experience
Working within a high volume team or service completing transactional activity
- Other Requirements
Ability to work flexibly to meet service demands
- Other Requirements
Commitment to delivering high-quality, timely HR services.
- Other Requirements
Ability to maintain accurate workforce documentation and support audit requirements.
- Skills & Knowledge
Knowledge of general HR administrative processes across the employment lifecycle (e.g., starters, contractual changes, leavers, absence recording
- Skills & Knowledge
Understanding of the importance of data protection, confidentiality, and GDPR.
- Skills & Knowledge
Knowledge of office systems and digital record management.
- Skills & Knowledge
Understanding of the need to follow policies, procedures, and standard operating guidelines. ESC and ESR.
- Values and Behaviours
Demonstrates the Trust’s values through everyday behaviour.
- Values and Behaviours
Treats staff and service users with respect and professionalism.
- Values and Behaviours
Shows commitment to equality, diversity and inclusive practice.
- Values and Behaviours
Acts with integrity and always maintains confidentiality
- Education & Qualifications
Good general education, including GCSE English and Maths (A–C / 9–4) or equivalent, OR relevant experience demonstrating strong literacy and numeracy skills.
- Education & Qualifications
Evidence of ongoing professional development.
Desirable
8 listedAdditional qualities the employer would prefer.
- Experience
Experience working within the NHS or other large, complex organisation.
- Experience
Experience contributing to service improvement activities.
- Other Requirements
Awareness of digital HR tools and their role in improving efficiency.
- Skills & Knowledge
Knowledge of NHS employment frameworks including Agenda for Change.
- Skills & Knowledge
Familiarity with ESR or other HR systems.
- Skills & Knowledge
Awareness of NHS organisational structures.
- Values and Behaviours
Experience working within a values-led or regulated public-sector environment
- Education & Qualifications
CIPD Level 3 qualification or equivalent experience.
Job overview
An opportunity has arisen for a Band 4 HR Transactional Hub Advisor position within the HR Transactional Hub.
As many of you will be aware, the Hub continues to develop into a centralised shared service supporting Recruitment, Temporary Staffing, Rostering, Employee Services and Statutory & Mandatory Training administration across the Trust. As the service continues to grow and evolve, we are looking for an individual who is motivated, organised and committed to delivering a high-quality service to join the team.
This opportunity would suit someone who enjoys working in a fast-paced operational environment, is solution-focused and is keen to further develop their knowledge and experience across transactional HR services.
Main duties of the job
The successful candidate will support a wide range of transactional processes and staff queries managed through the Employee Service Centre (ESC), ESR, HealthRoster and associated systems.
The role will involve supporting areas including:
- Recruitment and onboarding activity
- Temporary Staffing administration
- Employee Services transactional processing
- Rostering support activity
- Statutory & Mandatory Training administration
- Processing employee changes and maintaining accurate records
- Responding to queries from managers and employees
- Supporting wider Hub priorities and operational demands
The Hub operates as a shared service model and therefore flexibility, teamwork and a willingness to support across different workstreams are essential.
Detailed job description and main responsibilities
We are keen to hear from individuals who:
- Have experience working within People and Culture, HR or transactional services
- Are organised and able to manage competing priorities
- Have good attention to detail and accuracy
- Communicate professionally and confidently
- Work collaboratively and supportively within a team environment
- Are comfortable working with systems including ESC, ESR and HealthRoster
- Are open to learning and developing across multiple service areas
Most importantly, we are looking for someone with the right approach, a positive attitude and a willingness to contribute to the continued development of the Hub.
Why apply?
This is a great opportunity for someone looking to broaden their experience within transactional HR services and develop within the function.
The role offers exposure across multiple workstreams and the opportunity to be part of the ongoing transformation and modernisation of People and Culture services across the Trust.
If you are interested in the position, please submit your expression of interest/application in line with the advert details.
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit: Skilled Worker visa: Overview - GOV.UK
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Applying for this NHS job
This advert is for HR Transactional Hub Advisor with Central and North West London NHS Foundation Trust in Ashford, England. It is listed as a Band 4 Advisor role. The advertised salary is £33,262 - £36,027 per annum inc HCAS (pro rata if P/T). The contract type is Permanent. The application deadline is 27 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (13 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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