Housekeeper

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The post holder is responsible for ensuring that the environment and catering services meet the needs and expectations of Patients, Visitors and the Ward team. The post holder will work as an integral part of the ward team. He/she will be responsible for the co-ordination of all patient facilities and services in the ward area and ensuring a clean, safe and comfortable environment. The main elements of the role are ensuring the delivery of cleaning, catering and minor maintenance services, together with other specified tasks to meet individual patient needs as determined by the Ward Sister/Charge Nurse. The post holder will monitor quality standards, reporting deficiencies and recommending appropriate changes.

Main duties of the job

Key responsibilities of a ward housekeeper are maintaining a safe, clean, and supportive clinical environment. Core duties include ensuring patient bed areas, equipment, and communal spaces are clean, tidy, and prepared for admissions, while supporting infection prevention through effective hygiene practices and waste management. The role involves coordinating with domestic, catering, and maintenance teams to ensure smooth ward operations, including timely repairs, adequate stock control, and safe food handling practices. Catering responsibilities focus on assisting patients with meal choices, ensuring meals are served appropriately, and supporting patients to eat and drink safely. The housekeeper also helps create a welcoming environment by supporting patients, visitors, and staff, maintaining communication, and promoting good housekeeping standards. Additional responsibilities include protecting patient dignity, supporting health and safety compliance, reporting issues, contributing to service improvements, and ensuring patients’ basic needs and comfort are consistently met.

Detailed job description and main responsibilities

Key responsibilities of a ward housekeeper are maintaining a safe, clean, and supportive clinical environment. Core duties include ensuring patient bed areas, equipment, and communal spaces are clean, tidy, and prepared for admissions, while supporting infection prevention through effective hygiene practices and waste management. The role involves coordinating with domestic, catering, and maintenance teams to ensure smooth ward operations, including timely repairs, adequate stock control, and safe food handling practices. Catering responsibilities focus on assisting patients with meal choices, ensuring meals are served appropriately, and supporting patients to eat and drink safely. The housekeeper also helps create a welcoming environment by supporting patients, visitors, and staff, maintaining communication, and promoting good housekeeping standards. Additional responsibilities include protecting patient dignity, supporting health and safety compliance, reporting issues, contributing to service improvements, and ensuring patients’ basic needs and comfort are consistently met.