Job overview
To support the Facilities (Hotel Services) team in delivering Housekeeping and Catering services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards.
To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.
We have 1 x 20 hour fixed term positions available for a Hotel Services Assistant position that have arisen at Prince Charles Hospital.
This post is a fixed term/secondment for 6 months due to service change. If you are interested in applying for it as a secondment, please obtain permission from your current line manager prior to applying.
Main duties of the job
The successful candidate will be required to work within a restaurant environment and previous experience within this area of retail would be an asset.
The main duties of the post include the delivery of catering service within our Coffee Shop at Prince Charles Hospital in accordance with departmental schedules and specifications and in line with all cleanliness and legislative requirements that govern the delivery of the Catering Service such as Food Safety Act 1990, Food Hygiene (Wales) Legislation 2006, Food Handling policies and procedures, COSHH and HACCP procedures.
Flexibility is essential and the successful candidates will be expected to adapt to service pressures and modernization. Also the successful candidates would need to be flexible with regard to movement throughout all Health Board sites. The successful candidates must observe and maintain the highest standards of personal hygiene, confidentiality, courtesy and consideration to all patients and fellow employees.
This post is monthly paid.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Skills
Essential
- Excellent customer care skills
Desirable
- Worked within a hotel services environment
- Welsh language Speaking/Listening Skills Level 3/B2 or above
Experience
Essential
- Previous experience of cleaning and catering duties
Desirable
- Some experience of working within a hospital environment
Qualifications
Essential
- Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions
Desirable
- NVQ level 1
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Applying for this NHS job
This advert is for Hotel Services Assistant with Cwm Taf Morgannwg University Health Board in Cardiff, Cardiff, Wales. It is listed as a Band 2 Estates and facilities role. The advertised salary is £26,300 per annum pro rata. The contract type is 6 months (Fixed term/secondment for 6 months due to service change). The application deadline is 21 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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