Home in Reach Assessor

Job overview

The Adult Community service line is advertising for a number of full-time IHome in Reach Assessor for our Wandsworth services

The Interface team is a new and exciting team. We are looking for people that hold a relevant experience in health, social care or within the voluntary sector. The team will be expected to work in conjunction with Internal and external partners in supporting proactive discharge planning and timely discharge for patients known to our Community Mental Health Teams within acute admission wards. The team will work alongside the adult community service line which delivers care to adult mental health clients across the five boroughs of the Trust. The service line employs over 700 staff, and we care for up to 12,000 patients a year.

We will welcome informal discussions ahead of the interview so if you have questions or would simply like to learn more about the post.

Main duties of the job

The Home in Reach Assessor supports the safe, timely discharge and ongoing independence of service users through hands-on assistance and coordination of essential services. The role includes:

• Escorting service users to their homes to meet contractors for repair works and inspect completed work, reporting back to the interface workers and IRH teams.
• Inspecting and assessing the scope of required repairs, ensuring they meet agreed safety and quality standards.
• Facilitating patient transport, including escorting individuals to airports for repatriation or to appointments as part of discharge planning.
• Providing practical support for discharge planning, focusing on reducing barriers to timely discharge and supporting service users in their transition back into the community.
• Being on call during working hours to respond to urgent discharge tasks to support with creating capacity within the acute service line.

Detailed job description and main responsibilities

Home Support and Assessments

• Escort service users to their homes to allow contractors to carry out repair works safely.
• Conduct inspections to identify necessary repairs and evaluate completed work to ensure quality and safety.
• Document all observations and actions taken, updating relevant records promptly.
• Updating stakeholders on progress of repairs and/or discharge tasks.

Transport and Practical Support

• Arrange transport for service users
• Support by attending appointments with service users, ensuring access to services that facilitate discharge planning and ongoing care.
• Support service users requiring transport to airports for repatriation purposes, ensuring a seamless transition and adherence to care plans.

Discharge Planning

• Collaborate with MDTs, contractors, and external agencies to remove barriers to timely discharge.
• Identify potential risks or delays in discharge processes and escalate issues as required.
• Work closely with community teams, local authorities, and housing providers to facilitate a smooth transition from hospital to home or other care settings.

Communication and Liaison

• Build strong relationships with contractors and service providers to coordinate timely completion of works.
• Liaise with families, carers, and service users to ensure clarity and alignment in discharge and care planning.
• Maintain accurate records in line with organisational policies and participate in team meetings to share progress and insights.

General Responsibilities

• Adhere to all organisational policies, including safeguarding, health and safety, and confidentiality protocols.
• Support ongoing service improvements through active participation in audits and feedback processes.
• Contribute to a positive team culture by upholding the values of respect, openness, collaboration, compassion, and consistency.

Use of Artificial Intelligence (AI) in job applications

If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form.

Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure.

Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role.

Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.