Higher Level Medical Secretary - Oncology

Job overview

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

We are currently looking for a motivated and enthusiastic individual to join our Medical Secretary team within the Oncology Department of the Oncology and Haematology Centre .

The successful individual should have experience of good practice and systems of work within the secretarial / PA field, knowledge of Health & Safety and confidentiality / data protection issues.The post holder will be a pivotal person in the patient’s relationship with the hospital, the clinical team and the consultants. Providing a complete medical secretarial and administrative service to the Consultant and their team across a wide range of activities; the majority of which are non routine. The post holder will assist in the organisation of the Consultant’s workload and will effectively support activities with other hospital staff to ensure that an efficient service is provided.

Main duties of the job

The post holder will join a team of Medical Secretaries who organise the Consultant's workload and effectively help other hospital staff to ensure that an efficient service is provided.

The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription and self generated correspondence.

The applicant will be required to answer telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and challenging enquiries.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.