Job requirements
Essential
13 listedRequirements the employer expects applicants to meet.
- Other
Highly self‑motivated, confident decision‑maker, professional, able to mentor and lead others
- Other
Diplomatic in difficult situations; Flexible, adaptive, and positive approach
- Other
Capable of role’s physical demands.
- Other
Ability to work across sites and partake in on‑call and out‑of‑hours duties
- Skills
Good team communication skills
- Skills
General management skills
- Skills
Financial management skills
- Skills
Ability to prioritise workload and reactionary tasks
- Skills
Experience of using a CAFM system.
- Experience
Managing customer-focused services and staff
- Experience
Managing large staff groups across multiple sites and disciplines
- Training and Qualifications
PC Literate (Microsoft Office)
- Training and Qualifications
Good general level of education
Desirable
10 listedAdditional qualities the employer would prefer.
- Other
Strong resilience and ability to manage challenging or high‑pressure situations
- Other
Full driving licence;
- Skills
Risk management and awareness
- Skills
Presentation skills
- Experience
Previous NHS experience
- Experience
Experience in service improvement and change
- Training and Qualifications
Management or leadership qualification
- Training and Qualifications
BICS/BICSc accreditation
- Training and Qualifications
H&S and food/allergen awareness
- Training and Qualifications
Risk assessment experience
Job overview
The post holder will act as the operational lead for the delivery of high‑quality, patient‑focused facilities services across all HHCS‑owned buildings, including Domestics (hydration), Linen, and Post, spanning all three Trust sites (BNHH, RHCH, and AWMH).
The post holder will be responsible for ensuring services are delivered safely, effectively, and in full compliance with national standards, Trust policies, and statutory requirements, contributing directly to patient experience, infection prevention, and staff safety.
The role includes leading, motivating, training, and developing multi‑disciplinary teams to ensure they are competent, equipped, and supported to deliver consistent, high‑quality services.
The post holder will establish and maintain effective working relationships with clinical teams, corporate services, contractors, and external partners, ensuring performance is monitored, risks are managed, and continuous service improvements are identified and implemented.
The role carries a significant safety and compliance responsibility, ensuring that all activities are undertaken in strict adherence to health and safety legislation and infection prevention and control standards.
Main duties of the job
- Statutory Compliance: Ensure HHCS achieves all mandatory requirements in line with statutory compliance, National Cleaning Standards, and Trust Policy.
- Operational Leadership: Act as the operational lead for day-to-day activities, ensuring professional standards and benchmarks are met.
- Stakeholder Liaison: Liaise with HHFT stakeholders, including clinical staff, infection control, support services, and external stakeholders to ensure services are delivered in a cohesive manner.
- Quality Monitoring: Be the responsible person for auditing and monitoring service standards, reporting action plans for any required corrections.
- Service Improvement: Continually review the effectiveness of service provision and utilise service-user feedback to generate action plans for improvement.
- Incident Management: Investigate complaints and incidents relating to HHCS services using Trust reporting procedures and agreed SLAs.
Detailed job description and main responsibilities
The post holder will be operationally and managerially responsible for the delivery and HHCS Facilities staff, employed within HHCS buildings. For a full list of responsibilities, please read the attached Job Description.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for HHCS Facilities Lead with Hampshire Hospitals NHS Foundation Trust in Basingstoke, England. It is listed as a Band 5 Lead (legacy management group) role. The advertised salary is £32,073 - £39,043 per annum. The contract type is Permanent. The application deadline is 04 Nov 2026.
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