Healthcare Support Worker

Job summary

An exciting opportunity has arisen for an enthusiastic, well-motivated and flexible Band 3 Therapy Health Care Support Worker to join our Urgent Community Response and Virtual Ward Services across Sunderland.

This role is based with the Recovery at Home team based at Leechmere Independent Living Centre in Sunderland. This role would involve working alongside the Physiotherapists and Occupational Therapists within the team to deliver rehabilitation to patients in their own homes.

The team consists of an extensive MDT which includes nurse practitioners, occupational therapists, physiotherapists, health care assistants, therapy assistant practitioners and administrative staff. The team also works closely alongside partner agencies including those from the local and voluntary sector.

Main duties of the job

This role will involve supporting people in their own homes who are either acutely unwell or have recently been discharged from hospital and require enhanced intervention and short-term support for their physical and functional health needs to remain at home.

This post will involve supporting exercise programmes and rehabilitation, along with delivering and fitting aids and equipment in patients own homes.

The service covers 24 hours, 7 days per week, it is fast paced, and you would have the opportunity to see a wide range of patients who present with a variety of conditions. The working hours of this post will be between the hours of 8am to 6pm with the option to work hours flexibly over either 4 or 5 days per week.

The service is committed to providing a sound environment for education and training to support the successful candidate within this role. Informal visits or discussions are welcomed to find out more about this role and the Recovery at Home Team, please contact the recruiting manager to arrange this.

FULL DRIVING LICENCE AND USE OF A CAR FOR WORK PURPOSES IS AN ESSENTIAL REQUIREMENT OF THIS POST.

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Details

• Date posted: 16 July 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: C9155-CMNM-0526-36-1
• Job locations: Independent Living Centre, Leechmere Industrial Estates, Sunderland, SR2 9TS, United Kingdom

Job responsibilities

To support the Recovery at Home clinical staff service to provide care to people in their own homes to prevent admission/ readmission to hospital over a 24-hour period.

To work with the team undertaking roles set out in the patient management care plan.

To assist the clinical team in undertaking clinical observations to support diagnosis and treatment.

To perform diagnostic tests

To schedule own calls as directed to meet needs of the service.

Maintain accurate written and electronic information systems, supporting data input onto IT systems.

On occasion there may be a requirement to support administration colleagues with telephone calls and transferring information onto the designated clinical system

FOR FULL JOB DESCRIPTION SEE ATTACHMENT