Healthcare Support Worker

Job summary

We have a Healthcare vacancy on Medical Short Stay Unit (MSSU) Urgent Care, Which is a 22 bedded unit. We would like to hear from you if you are interested in joining out team to deliver the highest standard of care within out department.

We are passionate and committed to demonstrating excellent care standards and making a difference in our health care setting. We pride ourselves in supporting our local community.

The successful candidate will ideally have previous experience in a health care role, although is not essential. You will be caring, compassionate, enthusiastic, motivated and dedicated to provide only the very best in-patient care.

The Post provides an excellent opportunity for personal development.

Main duties of the job

As a Health Care Assistant you will be responsible for participating assisting in the delivery of care to patients. Provide safe and compassionate care of a high standard under the supervision of registered nurses, Assisting patients with the delivery of personal care and nutritional and dietary support. Recording observations and assessments of patients. Additional supportive tasks as directed by the registered nurse eg venepuncture, Catheter care, ECG ect.

You will receive direct supervision and training.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

• Best services for local people
• Best experience of care and best outcomes for our patients
• Best use of resources
• Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Details

• Date posted: 18 June 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Full-time, Part-time, Flexible working
• Reference number: C9365-26-0086
• Job locations: The Alexandra Hospital, Woodrow Drive, Redditch, Worcestershire, B987UB, United Kingdom

Job responsibilities

You will assist with washing and dressing patients, using hoists as appropriate.

You will assist with serving meals and feeding patients, including reporting on their intake and recording on charts as appropriate.

You will assist with toileting, escorting patients to and from the lavatory and recording outputs where necessary.

You will assist with monitoring patients' conditions by taking temperatures, pulse, respirations and weight

You will assist with patients mobilisation, ensuring safe environment and using appropriate techniques.

You will make beds and help to ensure the ward/department is kept clean, tidy and safe.

You will communicate with patients and their relatives with care and compassion.

You will help to ensure that patients are kept comfortable and receive personalised care.

You will be involved in patient booking in / admission, introducing patients to ward / department area as directed by registered nurse.

You will assist with the recording and safe keeping of patients property and valuables.

You will assist the multi professional team to prepare and support patients undergoing treatment and / or investigation maintaining privacy and dignity at all times.

You will safeguard vulnerable adults.

You will report to the nurse in charge of the ward / department matters of concern relating to patients and the ward / department environment.

You will undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communication.

You will ensure the privacy and dignity of patients is met at all times.

You will be adaptable and flexible to working in various areas of the department or ward as required.