
Job overview
An exciting opportunity has arisen within our Specialist Low Secure Forensic Service on Willow ward based in Shrewsbury, Shropshire. Willow ward is a rehabilitation and treatment secure 20 bedded male acute unit.
Currently recruiting band 2 healthcare support workers going to band 3 after successful completing training and competencies, which take approximately 4 months to complete.
We are seeking an enthusiastic, self-motivated and innovative individual, who can support men on the unit in their mental health recovery.
Your role will aim to build a therapeutic relationship with service users on the ward and support them in all tasks of daily life to improve their health and wellbeing and quality of life.
Due to the nature of the unit, successful candidates will be professional and be able to care for someone in a non judgemental approach. Both wards are forensic units, therefore risk assessing in a big part of the role to ensure safety of service users and staff. A big part of the role includes balancing risk and least restrictive practice.
Some tasks will include 1 to 1 working, supporting nurses, support service users to keep active and therapeutic observations of service users.
Increasing service user engagement is a big part of the role. Here on Yew, individualised care in paramount to ensure they get the right care.
Main duties of the job
The post holder will support the nurses on the ward within a close team to ensure safe running of the ward and patient centred care at all times. The post holder will have opportunity to work closely with service users and contribute to the wider multi-disciplinary team, This role requires the post holder to be able to document in an accurate and timely fashion.
Due to the nature of forensic mental health working, the post holder will be offered both managerial and clinical supervision and regular support from the team.
This is an opportunity for the post holder to work within a specialist team including a variety of disciplines with a wide range of knowledge and expertise.
Healthcare support workers are required to work a regular rotation of night shifts, long days, alternative weekend working and working bank holidays – including Christmas and new year.
Detailed job description and main responsibilities
For full job description and person specification please refer to the attached documents. In summary;
- Supporting the nurses in a team to safely run the ward
- Facilitate activities and support service users on section 17 leave.
- Facilitate 1 to 1 sessions and build a rapport with our service users
- Involvement in both staff meetings and workers meetings
- Supporting service users with self care and limited personal care.
- Support service users to build on their skills and promote quality of life
- Keeping up to date on mandatory and essential training.
- Support service users with their physical health and giving advice on healthier living.
- Completing supportive and therapeutic observations.
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Experience & Qualifications
Essential
- Level 2 Diploma in Health and Social Care
- NVQ2 in Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills)
- Demonstrate knowledge and experience as outlined below
Desirable
- Has experience of working in a multi-disciplinary team and has previous care experience.
Skills, Knowledge & Abilities
Essential
- Experience of working as part of a team and delivering a customer focused service.
Desirable
- Experience of working with people with Mental Health needs as a member of a multi-disciplinary team.
- Experience of being a service user or carer
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Applying for this NHS job
This advert is for Healthcare Support Worker with Midlands Partnership University NHS Foundation Trust in Willow Ward, Redwoods Centre. It is listed as a Band 2 Healthcare support worker role. The advertised salary is £25,272 pa pro rata. The contract type is Permanent. The application deadline is 07 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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