Healthcare Support Worker

Job summary

We are recruiting a HCSW to be part of our Pain Management Team (Pain Clinic Heavitree with occasional shifts in Wonford). More details about the team can be found below.

The role of a Healthcare Support Worker (HCSW) in the pain clinic involves chaperoning colleagues during patient examinations and procedures, assisting clinicians with procedures, and ensuring clinic areas are clean, tidy, and fully stocked. They help maintain a safe, efficient, and welcoming clinical environment while supporting high standards of patient care, dignity, and infection prevention.

Every day, you will make a huge difference to the lives of the people we care for, delivering a high standard of care alongside your colleagues. Providing personal care, promoting nutritional needs, and assisting in the recovery and recuperation of patients on their journey to better health are just some aspects of this essential role.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Details

• Date posted: 23 July 2026
• Pay scheme: Agenda for change
• Band: Band 2
• Salary: £25,272 a year per annum pro rata
• Contract: Permanent
• Working pattern: Part-time
• Reference number: 185-63303-13760
• Job locations: Royal Devon University Healthcare NHS Foundation Trust, Exeter, Devon, EX1 2ED, United Kingdom

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Our Healthcare Support Workers (HCSWs) form an essential and well-respected part of our healthcare teams across a number of dynamic settings; out in the community, in our acute hospitals or within our theatres teams to name just a few.

No previous experience or qualifications are required, just a desire to deliver excellent patient care with the support and guidance of your colleagues. You will quickly become a valued member of the team through our comprehensive training and induction programme and our commitment to learning and development will satisfy even the most ambitious person. Once youve completed your training, and gained the necessary experience you will progress along the salary scale.

If you have previous, related experience and can demonstrate the ability to meet the competencies of the role then you will join further up the salary scale and we will continue to invest in your development as you progress your career with us.

The team Pain Management Team - consists of Consultants, Pain Nurse Specialists, Physiotherapists, Occupational therapists, tACP and ESP.

Our teams are caring, compassionate and inclusive, so whatever your background, you will be made to feel very welcome. More information about the role, training and development and the experiences of our HCSWs is included in the attached document. Read it now and find out for yourself why we are regularly voted as one of the best NHS Trusts to work for.

Working Pattern: Monday to Friday (no weekends or bank holidays).

Start time 8am and latest finish time 6pm.

Half days and full days.

Shifts will vary due to demand of pain clinic.

Interview Date: To Be Confirmed

For further information please contact: Lucy Price, Lead Pain Nurse Specialist on 01392 406938 or lucy.price2@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.