Healthcare Support Worker

Job overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

This is a vital role working in the critical care team, supporting critically ill patients and their families. You will work closely with nurses, doctors, and Allied Health Professionals to deliver the highest standards of care in an emotionally challenging environment.

Our Critical Care Departments include:

• General Intensive Care
• Surgical High Dependency
• Neuro Intensive Care
• Cardiac Intensive Care

This vacancy does not meet the Home Office threshold for sponsorship; we require applicants to hold a current right to work in the UK

Whilst there is no expectation several of our HCSW’s go onto complete their Nursing Degree Apprenticeship.

Main duties of the job

As part of our team, you will play a key role in supporting safe and effective care within our busy critical care environment. We are looking for caring, compassionate, and motivated individuals who thrives in a demanding and meaningful healthcare setting.

At UHS, we value the diverse experience that Healthcare Support Workers can bring from different backgrounds. Previous healthcare experience is desirable but not essential — If you are beginning your healthcare journey or looking to take the next step, we would welcome your interest.

Detailed job description and main responsibilities

In this role, your key responsibilities will include:

• Providing compassionate, person-centred care, supporting patients with personal care, nutrition, and hydration.
• Assisting with patient moving and handling, ensuring comfort, safety, and dignity at all times.
• Monitoring and recording patient information, including fluid balance and nutrition documentation.
• Maintaining accurate patient records and ensure confidentiality is always upheld.
• Preparing and maintaining a safe, clean, and well-stocked clinical environment.
• Using clinical equipment safely and effectively following training and competency assessment.
• Communicating professionally with patients, families, and the multidisciplinary team.
• Support a positive team culture by assisting new staff and maintaining essential HCSW competencies.

You will begin with a comprehensive one-week induction program before completing a structured development pathway.

• Monthly development study days over five months.
• Workplace learning and competency development.
• Enhanced clinical skills training appropriate to your area

Our supportive induction programme will help you:

• Complete your Care Certificate
• Settle into your new role with confidence
• Become a valued member of the team
• Develop the skills and knowledge needed for future career progression

A detailed job description and person specification is attached

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.