Healthcare Support Worker Older Persons Mental Health Community

Job summary

We have exciting opportunities across our Older Persons Mental Health Community Team in Petersfield/Bordon and Winchester.

As a Healthcare support worker, you will offer diagnostic support to those diagnosed with dementia and supporting individuals with other mental health diagnosis to feel included in the community to continue to manage their own wellbeing and independence at home, as well as providing support and signposting to families and their carers.

To be a successful member of our teams you will need to be motivated, passionate and have a genuine interest in working with older people. You will need to be able to demonstrate a real commitment to providing high quality and compassionate care to patients and their families and be a supportive team member.

The service runs Monday- Friday 09.00-17.00 and there is space later in application to state preferred location. You will need a full UK driving license and access to a car.

Please note for the Petersfield/Bordon role is part time of 22.5 hours.

If you have any questions please don't hesitate to reach out to our teams. Anke as above for Winchester and mailto:danielle.francis17@nhs.net for Petersfield/Bordon.

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Main duties of the job

• To support patients with dementia and their carers in their home environment through post diagnostic follow-up, signposting, providing carer's support and education.To support people with functional mental health problems and their carers in the home environment through challenging times by working alongside the wider team.To support the team, including nurses, doctors, psychologists through flexible and proactive working.To support the duty nurse with answering incoming calls, referring, and signposting to agencies.To be competent in reviewing mental state, identifying risks and safeguarding concerns.To effectively communicate with the wider team.To accurately record service user information.To manage a caseload.To develop a care plan in collaboration with the patient and carer of goals to be achieved during HCSW provided care.To undertake baseline physical observations.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

• Date posted: 26 June 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year Please note for part time hours the salary will be pro rata
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Reference number: 348-SYN-11385
• Job locations: Chase Community Hospital, Conde Way, Bordon, Hampshire, GU35 0YZ, United Kingdom, Cromwell House, 15 Andover Road, Winchester, Hampshire, SO23 7BT, United Kingdom

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.