
Job summary
The Healthcare Support Worker is a member of the ward/department team who implements prescribed care and/or undertakes some higher-level clinical activities as directed by a registered nurse.
The main dimensions of the role are:
- To support the professionally qualified staff and work under their direction to provide quality nursing care, therapy activity, treatments and procedures directly to patients.
- To lead and co-ordinate a range of clinical and non-clinical tasks and responsibilities
- To support the ward and therapy department staff to provide a high quality service.
Main duties of the job
- Assist with the maintenance of patient hygiene
- Washing and bathing the patient in bed / at bedside and in bathroom, using hoists as appropriate
- Care of patients mouth; give mouthwash, clean teeth and care of dentures
- Care of hair washing in bathroom, combing and brushing
- Care and cleaning of nails Assist with feeding of patients
- Assist with patients to choose appropriate food and drink
- Serving of patient meals and cleaning up afterwards
- Assist individual patients with feeding
- Report on patients intake and record on chart as appropriate
- Preparation of beverages and water jugs as required
About us
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.
Details
- Date posted: 12 June 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: C9365-26-0455
- Job locations: Medical Same Day Emergency Care, Charles Hastings Way, Worcester, Worcestershire, WR5 1DD, United Kingdom
Job responsibilities
- Assist with patients elimination needs
- Giving of bedpans and urinals
- Collecting/cleaning of bedpans and urinals
- Assisting patients to use commodes
- Cleaning commodes
- Escort of patients to and from lavatory Care of incontinent patients Record outputs where appropriate
- Collecting and testing urine samples
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Applying for this NHS job
This advert is for Healthcare Support Worker MSDEC with Worcestershire Acute Hospitals NHS Trust in Worcester, Midlands, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 to £27,476 a year. The contract type is Permanent. The application deadline is 26 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (12 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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