Job summary
An exciting opportunity has arisen to join the team at the Minor Injury Unit at Kidderminster Treatment Centre. Kidderminster MIU is a busy department open from 8am until 10pm, seven days a week, seeing over 26,000 patients a year.
We are seeking an individual to join our friendly well-established team. The job role requires a friendly, dedicated individual who will work as a Health Care Assistant, helping the Emergency Nurse Practitioners provide care and treatments to the patients attending MIU and manning the reception desk.
The post is part-time (12hrs pw). Flexibility is required to cover a Shift pattern of 7.30am- 8pm and 10am -10.30pm, over weekdays and weekends.
If you need any further information please contact Vic Ellis - Ward Manager or Nicky Worton on 01562 513039.
Main duties of the job
The role includes:
Taking patient vital sign observations.
Completing ECG's.
Application of plaster of paris and dressings - under the supervision and direction of the Nurse Practitioners.
Basic life support.
Administrative duties.
Cleaning and stock rotation.
Answering the telephones and manning the reception desk, outside of the receptionist's working hours.
About us
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.
Details
- Date posted: 22 July 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year Band 3 Agenda for Change
- Contract: Permanent
- Working pattern: Part-time, Flexible working
- Reference number: C9365-26-0524-3
- Job locations: Kidderminster MIU, Kidderminster Treatment Centre, Bewdley Road, Kidderminster, Worcestershire, DY11 6RJ, United Kingdom
Job responsibilities
The Healthcare Assistants role in The Minor Injury Unit is a combination of Reception/Clerical responsibilities and delivering safe effective nursing care for all patients within their competency range.
Undertake clinical procedures following assessment of competencies under direct supervision of Emergency Nurse Practitioners including application of plaster of paris and dressings.
Carry out delegated nursing care including observations of patients.
Welcome patients into MIU and book them onto the required IT systems.
Adhere to all trust policies and procedures.
Report and communicate effectively with other staff members, patients and relatives.
Ensure confidentiality, dignity, privacy and respect for patients always.
Assist and participate in activities to meet occupational needs of patients.
Person specification
Experience
Essential
- Previous experience of working in a Health Care environment.
- Experience of working with vulnerable patients.
Desirable
- Previous experience of working as a Health Care Assistant in an Acute Hospital.
- Experience in A&E or MIU.
- Experience of working with paediatric patients.
Qualifications
Essential
- Good standard of education including Maths and English.
- NVQ 2 in Health and Social Care or equivalent experience.
Desirable
- NVQ 3 in Health and Social Care.
- First Aid Qualification.
- ECG, Venepuncture.
Personal Qualities
Essential
- Good team working skills.
- Professional image and attitude.
- Able to work under pressure and in stressful situations.
Skills and knowledge.
Essential
- Good verbal and written communication skills.
- Good standard of IT.
- Understanding of confidentiality.
Desirable
- Knowledge of health and safety in a health care environment.
- Prior knowledge of Sunrise & PAS IT systems.
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Applying for this NHS job
This advert is for Healthcare Support Worker KTC MIU - Part Time with Worcestershire Acute Hospitals NHS Trust in Worcester, Midlands, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 to £27,476 a year. The contract type is Permanent. The application deadline is 05 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (22 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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