Job requirements
Essential
3 listedRequirements the employer expects applicants to meet.
- EXPERIENCE
Experience of working with people, ideally in a front-line customer service role
- EXPERIENCE
Experience of providing person centred care
- BEHAVIOURS & VALUES
Flexibility in shift/working patterns to meet the needs of the service.
Desirable
3 listedAdditional qualities the employer would prefer.
- EDUCATION, QUALIFICATIONS & TRAINING
Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
- EDUCATION, QUALIFICATIONS & TRAINING
Willing to work towards Level 2 functional skills (Math & English)
- EDUCATION, QUALIFICATIONS & TRAINING
Care Certificate/working towards
Job overview
The Band 3 Healthcare Support Worker plays a key role within the Acute Receiving Unit (ARU) and Emergency Medical Receiving Unit (EMRU), working across both clinical areas to support the assessment, monitoring, and care of patients presenting with acute medical conditions. The post holder will provide high-quality, compassionate care to patients during the early stages of their hospital journey, ensuring their safety, comfort, and wellbeing in a fast-paced and dynamic environment.
Main duties of the job
Working as part of the multidisciplinary team, the post holder will support the rapid assessment and management of medical patients by undertaking delegated clinical duties, including carrying out and recording patient observations, performing ECGs, obtaining blood samples, supporting diagnostic investigations, and recognising and escalating changes in a patient's condition. They will assist with the timely transfer of patients between departments and contribute to effective patient flow across both units.
They will work closely with Registered Nurses and other healthcare professionals to facilitate timely assessment, treatment, and ongoing care.
The role supports the provision of high-quality acute medical services by maintaining high standards of patient safety, infection prevention and control, dignity, and respect across both the ARU and EMRU.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Healthcare Support Worker - EMRU/ARU with Buckinghamshire Healthcare NHS Trust in Aylesbury, England. It is listed as a Healthcare support worker role. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent. The application deadline is 23 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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