Healthcare Support Worker - Cheetham Hill

Job overview

Cheetham Hill is a welcoming 28-bedded ward, treating acute and medically ill older adults with the highest standard of quality care. Putting the patient experience first. #CaretojoinusTSD?

The team is made up of Ward Manager, Junior Sisters, Staff Nurses, Nursing Auxiliaries, Ward Clerk, Ward Administrator, Ward Assistant and Hotel Services Staff. As such, you will be a vital part of the multi-disciplinary team that is responsible for assisting the nursing staff to improve, maintain and deliver high standards of care, promoting health and well-being of patients through assessment, treatment and rehabilitation.

When joining our supportive team, we will encourage you to have a  voice both in the team and on a wider platform in our Healthcare Support Worker Council, which is dedicated to listing to our staff, participating in discussions and contribute to improvements. Elsewhere,  you will actively be involved in care planning as well as delivery.

Main duties of the job

Undertake direct patient care, in support of, and under the delegation of the Registered Nurse, and document care given as required.

Assist in the reception and admission of patients.

Follow the individual plan of care for each patient when undertaking the following:

Bed making

Assist patients with personal hygiene including care of hair, nails, oral hygiene and shaving

Assist with treatment and prevention of pressure areas and continence management for all patients

Assist patients with elimination requirements, including catheter care

Assist patients to rehabilitate, working with physiotherapy and occupational therapists.

Assist patients with choosing and recording intake of meals.

Feed patients, encouraging patients to drink and replenishing water jugs when necessary, maintain fluid balance charts as required.

Checking of controlled drugs with Registered Nurse as required.

Complete nutritional assessment records and weigh patients as required.

Monitoring and maintaining fluid balance records, food and weight charts as required for individual patients under the direction of a Registered Nurse, recording and reporting findings as required.

Use equipment competently following training.

Escort patients to other departments/hospitals for investigation

Detailed job description and main responsibilities

Answer the telephone, take messages and refer to the Staff Nurse for instructions

To take part as requested in ward/unit meetings, encouraging effective communications between other staff

Communicate appropriately with a wide range of people including staff, patients and visitors

Recognising and responding to situations within the work area and report to the nurse in charge

Assisting with the undertaking and implementation of risk assessments

Follow the individual plan of care for each patient when undertaking the following:

Bed making

Assist patients with personal hygiene including care of hair, nails, oral hygiene and shaving

Assist with treatment and prevention of pressure areas and continence management for all patients

Assist patients with elimination requirements, including catheter care

Assist patients to rehabilitate, working with physiotherapy and occupational therapists

Assist patients with choosing and recording intake of meals

Feed patients, encouraging patients to drink and replenishing water jugs when necessary, maintain fluid balance charts as required

Checking of controlled drugs with Registered Nurse as required

Complete nutritional assessment records and weigh patients as required

Monitoring and maintaining fluid balance records, food and weight charts as required for individual patients under the direction of a Registered Nurse, recording and reporting findings as required

Use equipment competently following training

Escort patients to other departments/hospitals for investigation or treatment as necessary, ensuring relevant paperwork/x-rays are available

Assist in the collection of specimens for ward/laboratory investigation in accordance with Policies and Procedures

Following training and assessment, assist the Registered Nurse in other duties if appropriate including:

Simple dressings

Assisting with out-patient clinics

Routine specimens and urine testing

Taking and recording of temperature, pulse, blood pressure and oxygen saturation levels

Blood glucose monitoring

Venepuncture and Cannulation

Basic life support