Healthcare Support Worker - 4 North

Job summary

Are you compassionate, caring and passionate about making a difference to patients?

We are looking for enthusiastic and dedicated Healthcare Support Workers (HCSWs) to join our friendly team on the RSSC Respiratory Ward.

Working as part of our multidisciplinary team, you will play an important role in supporting patients throughout their hospital journey. You will provide high-quality, compassionate care while helping patients feel safe, valued and supported during what can be a difficult and uncertain time.

We are looking for people who genuinely care about others and want to make a positive difference every day.

What we are looking for

• A compassionate and caring approach to patients and their families.
• A willingness to learn and develop your skills.
• Good communication and interpersonal skills.
• The ability to work effectively as part of a team.
• Someone who is reliable, respectful and takes pride in their work.
• Positive attitude and a genuine desire to make a difference.

Whilst you may have experience in a care or hospital setting you may not have completed your Care Certificate, which is essential for this role. If so we would still like you to apply and if offered a post you will be employed initially on a band 2 salary, pay step 1 but on completion of the Care Certificate (generally within 12-16 weeks) you would move to the Band 3 salary, pay step 1

Main duties of the job

What we can offer you

You will become part of a supportive and welcoming team where everyone has an important role to play. We are committed to helping our staff develop their knowledge, skills and confidence while providing opportunities to learn from experienced colleagues.

Most importantly, you will have the opportunity to make a real difference to the lives of our patients, supporting them with kindness, dignity and compassion.

If you are looking for a rewarding role where you can make a difference and be part of a great team, we would love to hear from you and welcome your application.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Details

• Date posted: 30 September 2026
• Pay scheme: Agenda for change
• Band: Band 2
• Salary: £25,272 to £27,476 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 175-2627-2013
• Job locations: Royal Papworth Hospital, Papworth Road, Cambridge Bio Medical Campus, Cambridge, CB2 0AY, United Kingdom

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please ensure you evidence in the Essential Criteria how you uphold the Trust Values Compassion Excellence Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.