Healthcare Services Administrator

Job overview

Permanent | Part Time 30 hours

An exciting opportunity has arisen to join the Radiology team at Sheffield Children’s Hospital, supporting the delivery of a high-quality, specialised paediatric diagnostic imaging service.

You will provide an efficient administrative and clerical service to the Radiology Department, offering support to the Radiology Secretary, PACS team, and wider administrative team. The role involves managing calls and enquiries, analysing queries, escalating issues as appropriate, and maintaining accurate records.

You will work closely with parents and patients, some of whom may be distressed, and must communicate in a sensitive, caring, and professional manner in line with the Trust’s CARE values. Strong communication skills and the ability to work effectively with families and stakeholders are essential.

Main duties of the job

Reporting into the PACS/RIS Manager, some of your responsibilities will include:

• Provide administrative support to the Radiology Secretary, PACS team, and clerical team
• Use RIS, Careflow, and PACS to manage patient records and radiology images
• Handle image transfers, PACS queries, and ensure image availability
• Support MDTs, meetings, and SLAs, including note-taking
• Assist with invoicing and finance processes alongside Finance
• Provide reception cover, booking and registering patients
• Print and distribute reports and cover the Radiology Secretary when required

Detailed job description and main responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

*** This role has been assigned the occupation code 6131 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.

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