Job overview
West London Forensic Services
Healthcare Facilitator
Band 3
Not accepting overseas applicants on this vacancy, and this vacancy may close early due to the high volumes of applications.
We are seeking a dedicated and compassionate Healthcare Facilitator to join our team at West London Forensic Services, St Bernard’s Hospital. This is an exciting opportunity to contribute to the recovery of individuals in a Men Medium and Low Secure mental health settings. As a Healthcare Facilitator, you will support service users by helping to address their physical, psychological, recreational, social and spiritual needs under the guidance of registered qualified professionals. You will work within a team that values respect, dignity, and person-centred care, making a difference in the lives of those we serve.
The post holder will carry out duties as designated by the nurse in charge and report on the patient’s condition. They will maintain the orderliness, hygiene and safety of the ward environment and will be required to undertake routine clerical duties.
The post-holder will be responsible for contributing to healthcare under the supervision of a registered member of staff providing a recovery focused approach to physical, psychological, social, recreational and spiritual care to service users.
WE ARE NOT OFFERING SPONSORSHIP FOR THIS ROLE
Main duties of the job
Overview of Main Duties and Responsibilities
We are looking for enthusiastic and highly experienced Band 3 Health Care Facilitators to join our team and help us to provide the highest quality care to meet the therapeutic needs of our patients during this time.
The post-holder will be responsible for contributing to healthcare under the supervision of a registered member of staff providing a recovery focused approach to physical, psychological, social, recreational and spiritual care to service users.
To establish and maintain communication with service users, carers and staff about routine and daily activities, overcoming any differences in communication between the people involved.
To contribute to own personal development and provide information to others to help their development.
To mentor and maintain own and others’ health, safety and security and of self and others.
To make changes to own practice and offer suggestions for improving service.
To maintain the quality of own work.
To promote people’s equality, diversity and rights.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Knowledge
Essential
- Excellent verbal and written communication skill
- Able to work on own initiative
- Able to participate and work as part of a team
Desirable
- Knowledge/understanding of: Safeguarding a) Recovery approach b) The key sections of the Mental Health Act c) Service user involvement d) Risk management
Experience
Essential
- Experience of working with individuals who have experienced mental illness in a residential, community or in-patient care setting
- Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
- Evidence of caring and/or demonstrable interest in working within a care setting
- Courage – having the honesty and integrity to report mistakes
Desirable
- Ability to demonstrate procedures/competencies to others
Qualifications
Essential
- Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English).
- NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrable experience/development
Desirable
- Care Certificate
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Applying for this NHS job
This advert is for Healthcare Facilitator with West London NHS Trust in Southall, London, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £30,630 - £32,346 per annum pro rata (Outer). The contract type is Permanent. The application deadline is 26 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (23 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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