Healthcare Data & Coding Administrator GP Practice

Job summary

Join Our Friendly Team at a Thriving GP Surgery

Hours: 3037.5 hours per week, Monday to Friday, with a start time between 8.30 am and 9 am.

Are you ready for a rewarding, fulfilling role in a dynamic, supportive environment. Were a busy GP surgery with over 15000 patients and were growing. As we expand, were excited to welcome new team members who are compassionate, dedicated, and ready to thrive in a supportive, friendly environment.

If youre looking to bring your skills to a vibrant, community-centred practice, wed love to hear from you.

Qualifications & Skills Required:

• Experience in clinical administration, referrals and medical coding, with proficiency in EMIS Web and SNOMED CT.
• Knowledge of CQC and QOF standards and experience in supporting audit and compliance activities.
• Excellent organisational skills, attention to detail, and ability to work independently.
• Strong communication skills, with a focus on professionalism and confidentiality.

Main duties of the job

We are looking for an organised and motivated Administrator to join our friendly team.

Key Responsibilities:

• Processing and managing patient referrals through NHS e-Referral Service and other pathways.
• Providing reception cover for approximately 1-2 days per week, as required to cover annual leave and other staffing needs. The remainder of the role will primarily focus on administrative duties.
• Sorting, read coding, and filing clinical correspondence into patient records.
• Supporting prescription requests in line with practice policy.
• Preparing and handling medical reports, private letters, and insurance forms.
• Supporting practice compliance with CQC standards and QOF requirements.
• Liaising with patients, clinicians, and external providers in a professional and confidential manner.

Essential Skills and Experience:

• Strong IT skills, with experience using clinical systems (EMIS Web experience desirable).
• Excellent organisational skills and attention to detail.
• Ability to prioritise workload and meet deadlines.
• Professional communication skills, both written and verbal.
• Understanding of patient confidentiality and data protection.

Desirable:

• Previous experience working in a GP surgery or healthcare environment.
• Knowledge of medical terminology.

We offer a supportive working environment, opportunities for training and development, and the chance to make a real difference to patient care.

About us

Why Join Us?

We are not just a GP surgery we are a supportive and rewarding workplace where staff well-being is our priority. Here's why you'll love working with us:

• Staff Well-being Award Winners : We are proud to have won the Staff Well-being Award in December 2023.
• Wellness Room : Enjoy access to our dedicated Wellness Room, where you can unwind with spa treatments, fully funded by the surgery.
• Pilates Sessions: Stay active and relaxed with regular Pilates classes led by a professional instructor, all part of our commitment to your well-being.
• Stress-Free Environment: We maintain a healthy, balanced work-life environment that reduces stress and promotes overall well-being.
• Relax and Recharge : Take advantage of our massage chair during breaks, designed to help you relax and de-stress.
• Outstanding Reputation : Our surgery consistently receives excellent feedback from patients and NHS England, reflecting our dedication to providing high-quality care.

Join us and become part of a team that values your health and happiness.

Details

• Date posted: 31 August 2026
• Pay scheme: Other
• Salary: £13 an hour
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Reference number: A2735-26-0007
• Job locations: 2A-6 LYNWOOD DRIVE, ROMFORD, ESSEX, RM5 3QL, United Kingdom

Job responsibilities

The post holder will be expected to provide general administration duties, which may include but is not limited to;

To assist in keeping patient records accurate and up to date by scanning and attaching paper documents in to electronic records.

Filing scanned documents into patient electronic notes (EMIS)

Electronically filing test results and other documents/patient information

Perform computer searches and data collection to support practice enhanced services and ensure clinical safety.

Keeping all records including staff trainings up to date for CQC purposes.

Monitoring telephone call queue daily.

To liaise with reception manager to make sure all tasks are completed at the end of day.

Helping patients by dealing with requests or questions in a polite, professional and efficient manner

Telephoning patients to inform them about prescriptions, to move/book or rebook appointments, or gather personal data in a sensitive manner, such as smoking status, when asked to do so

Printing and distributing repeat prescriptions

Registering patients, ensuring that information is checked and documented accurately

General administration involving patient records, audits etc. as required.

Prepare medical reports and other requests for information are processed accurately and in a timely manner, ensuring practice protocols regarding information governance and confidentiality are adhered to

Record-keeping, distribution of documents, filing are all undertaken accurately and efficiently

Taking responsibility for the scheduling and co-ordination of meetings

Management of the generic email inbox

You should have previous administrative experience, preferably familiar with EMIS Web GP system. Good written and verbal communication skills are essential together with highly effective organisational and planning skills.