Healthcare Consultant

Job Description:

Sales Adviser

Salford Quays, M50 3SP

A Full Time role

Salary: £26,550 plus commission (£33,100 OTE)

This role is office based with potential for Hybrid working options available once signed off - This is not a fully remote working position. Expectations around how frequently you will need to attend the office will be defined by your manager if successful.

We make health happen.

You’ll be working within our UK Insurance function, which provides a range of health insurance options which can give customers access to diagnosis, treatment and specialist support services. The benefits available to our customers include access to Bupa-approved consultants, breakthrough treatment and drugs, our 24/7 Anytime Healthline and cancer cover that comes with the Bupa cancer promise.

What you'll be doing

You'll provide quality client service to potential customers and clients in line with Bupa standards and reputation and make sure telephony activity requirements are achieved.

You'll take ownership of customer queries, identify and understand the customers' needs and resolve them appropriately.

You'll aim to achieve quality and volume targets as outlined in the business plan, whilst demonstrating a thorough understanding of Bupa products and services and sell appropriately.

All your activity will comply with FCA or CQC regulations. Furthermore, you'll engage with the clients and work with peers and colleagues across Bupa to draw upon all available resources and make use of these to provide the highest quality service possible.

Key Skills / Qualifications needed for this role:

• You should have telephony-based sales experience and a clear, confident technique
• Enthusiasm and desire to learn and understand Bupa products and policies, and understanding of the importance of working ethically and compliantly in a regulated environment
• An empathetic and sensitive approach whilst having engaging stakeholder management and effective relationship-building skills
• Excellent standard of written communication
• You will be a collaborative team player with the ability to take ownership of queries to resolution by using outstanding communication skills, with a consultative, credible manner
• A customer-focused, target-driven, flexible approach
• Experience in sales would be amazing, but not essential.

Before you apply for a vacancy, please ensure the CV on your workday profile is up to date with all your career history and achievements. This will mean the Hiring Manager will have all the relevant information they need to review your application.

Please be aware that if you’re successful in securing this role there may be changes to your notice period and other terms and conditions, your recruiter will be able to advise what this means for you during your application.

*If you are suspected of using AI at any point during our recruitment process, you will be declined*

Please note this role is not eligible for sponsorship under current Home Office rules

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

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