Job overview
We are looking for a highly motivated and experienced Healthcare Assistant who is passionate and interested in working in an Acute inpatient mental services for patients. You must be able to work flexibly and willing to adapt with the changing needs of our services. The post will require a high level of teamwork as well as a degree of autonomous working.
The inpatient is a dynamic, caring and compassionate environment. The team is highly motivated, focused and hardworking with a strong commitment to delivering high quality patient care. The therapeutic environment offers a broad range of interventions working co-productively with patients and cares to deliver an excellent service. There is a positive approach to reducing restrictive practice and promoting positive engagement across the unit.
The ward team is a multi - disciplinary mental health team that aims to provide a safe and effective clinical assessment and treatment service for patient requiring acute mental health treatment in hospital informally or under a Section of the Mental Health Act. The inpatient unit is situated at the Mental Health Unit, Claybrook Road, Hammersmith.
Please note: This vacancy does not provide sponsorship. Applicants must have the right to work in the UK.
Main duties of the job
The post holder will work closely with the Ward manager and Registered Mental Health Nurses to provide safe, effective and high quality care for our adult patients with mental health needs. The post holder would ensure the delivery of high quality and effective nursing care to mental health service users receiving Inpatient and/or Community services within a service area, in accordance with the objectives and vision of the Trust
Applicants should experience of working within mental health services and within a multidisciplinary team and multi-agency frameworks. You will receive a full induction and be given proactive and regular supervision, on-going access to training and support to undertake this exciting, challenging and highly rewarding role. This includes being part of a supportive, caring and innovative team where there is a proactive approach to staff wellbeing and their clinical and professional development.
Please note we are unable to provide visa sponsorship for this post.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Knowledge
Essential
- Excellent verbal and written communication skill
- Able to work on own initiative
- Able to participate and work as part of a team
- Demonstrate well developed interpersonal skills
- Basic computer skills, ability to use ‘word’ programmes and input data accurately.
- Clear personal and professional boundaries
- Ability and willingness to undertake training to increase competency level
- Knowledge of equality and diversity and rights
- Motivation and commitment
Desirable
- Knowledge/understanding of: Safeguarding a) Recovery approach b) The key sections of the Mental Health Act c) Service user involvement d) Risk management
Experience
Essential
- Experience of working with individuals who have experienced mental illness in a residential, community or in-patient care setting
- Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
- To be knowledgeable/understanding about factors that cause/impact of mental health problems and associated interventions.
- Evidence of caring and/or demonstrable interest in working within a care setting
- Evidence of compassion and basic kindness
- Courage – having the honesty and integrity to report mistakes
Desirable
- Ability to demonstrate procedures/competencies to others
Personal Qualities
Essential
- Thoughtful and reflective
- Ability to actively listen and observe
- Ability to demonstrate the Trust Values, Togetherness, Caring, Excellence and Responsibility
- Ability to demonstrate emotional resilience and appropriate coping skills
- Ability to undertake the required PMVA teamwork training
Qualifications and Training
Essential
- Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications, which must include Maths and English).
- NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrable experience/development
Desirable
- Care Certificate
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Applying for this NHS job
This advert is for Healthcare Care Assistant with West London NHS Trust in Southall, London, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £17.66 - £27.70 Inclusive of all standardised bank rates. The contract type is Bank. The application deadline is 01 Jul 2026.
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