Healthcare Assistant

Job overview

This is the perfect opportunity for someone seeking a new challenge in a dynamic and rewarding environment where no two days are the same. Working hours involve shifts, including some nights, weekends and bank holidays.

Main duties of the job

On a day-to-day basis, the role will involve helping nurses, doctors, occupational therapists and other team members to deliver high quality person-centred care. This will include listening to and talking to service-users and their families, helping to build service-users’ confidence and independence, providing practical and caring support, and treating all service-users, carers and colleagues with dignity and respect.

Detailed job description and main responsibilities

The post-holder will:

• Work flexibly and co-operatively as part of a multi-disciplinary team striving to deliver quality person-centred care.
• Assist in the day-to-day smooth running of the unit.
• Work with, talk to and listen to service users, carers and families, and encourage their participation in the recovery process.
• Participate as required in the assessment of care needs, the development and implementation of programmes of care, and risk assessments.
• Support and empower service-users, and work with the multi-disciplinary team to promote a culture of engagement and activity.
• Use de-escalation skills to manage aggression exhibited by service users, subject to achieving agreed training and competency.
• Help as required in the administration of medication.
• Be aware of own behaviour and the effect it can have on others.
• Be compassionate and open-minded.
• Treat colleagues, service-users, carers and relatives with dignity and respect.
• Demonstrate a commitment to continual service- and personal-improvement.
• Reflect the Trust’s values by behaving in a manner that is welcoming, kind, positive, respectful and professional.

Please see the attached job description and person specification for further details.